---
title: "Shefali Mallya - Content Developer in Mumbai | Tal"
description: "Meet Shefali Mallya, Instructional Designer | Building Engaging eLearning Experiences with Adobe Captivate, Articulate Storyline 360 & Rise | 4+ Years | AI-Powered Learning Design based in Mumbai."
image: "https://tal.club/meet/shefali-6/share-image"
---

# Shefali Mallya on Tal

## Headline

Instructional Designer \| Building Engaging eLearning Experiences with Adobe Captivate, Articulate Storyline 360 & Rise \| 4\+ Years \| AI\-Powered Learning Design

## About

4\+ years of building eLearning that actually works \- from stakeholder briefs to SCORM\-ready final assets, serving global clients across Telecom, BFSI, and IT domains\. Currently at Tech Mahindra \(DCDM, Corporate Training\), I design and develop interactive eLearning modules using Articulate Storyline 360 and Rise 360\. Previously at Tech Mahindra BPS UK Ops, I led end\-to\-end digital learning delivery for UK and Germany markets, with hands\-on enablement experience on Telecom platforms \(Amdocs\) and CRM ecosystems \(Salesforce\)\. In 4\+ years, I have designed 40\+ eLearning modules and contributed to programs reaching thousands of learners globally\. What I bring to the table: • End\-to\-end eLearning development: storyboard to final SCORM asset • Instructional design using ADDIE methodology • Training Needs Analysis \(TNA\) and course design • Process Design Documents \(PDD\) for automation/BOT projects • Stakeholder management across global, matrixed environments • Tools: Articulate Storyline 360, Rise 360, Adobe Captivate, Vyond, Premiere Pro, Canva, Camtasia • AI tools: ChatGPT, Claude, Synthesia, ElevenLabs, Copilot Open to: Instructional Designer \| Senior Content Developer \| eLearning Developer roles

## Location

Mumbai

## Work experience

Content Developer at Tech Mahindra, Apr 2026 \- Present · 3 mos, Hyderabad, Developing interactive eLearning content for corporate training initiatives as part of the Digital Content Development and Management \(DCDM\) team\. 🔹 Design and develop eLearning modules using Articulate Storyline 360 and Rise 360, translating learning objectives into engaging, interactive digital experiences\. 🔹 Build scenario\-based, branching, and assessment\-driven course structures aligned with adult learning principles and corporate instructional standards\. 🔹 Collaborate with subject matter experts and training managers to gather content, validate accuracy, and iterate on design based on review feedback\. 🔹 Currently upskilling in Vyond for animated video\-based learning, expanding content delivery capability within the team\.

Learning Consultant at Tech Mahindra, Sep 2022 \- Apr 2026 · 3 yrs 8 mos, Mumbai, Led end\-to\-end digital learning delivery for enterprise global clients across the UK and Germany, across Telecom and CRM domains\. 🔹 Served as single point of accountability for multi\-format digital learning solutions including eLearning modules, web\-based training, instructional videos, and infographics for enterprise clients across the UK and Germany\. 🔹 Designed TNA questions and led end\-to\-end video development for a Change Management course for Telstra, an in\-house Tech Mahindra project — managed full content lifecycle from TNA through script, production, and final delivery\. 🔹 Amdocs and Salesforce \(Telecom CRM Enablement\): Designed and delivered role\-based learning solutions supporting CRM platform adoption for client\-facing Telecom teams\. 🔹 Translated complex business objectives into structured learning outcomes using ADDIE methodology\. 🔹 Developed full asset suite including storyboards, facilitator guides, assessments, and role\-play simulations across Articulate Storyline 360, Rise, Adobe Captivate, and Premiere Pro\. 🔹 Developed Process Design Documents \(PDD\) for BPS process automation projects, enabling the automation team to design and deploy BOTs accurately\. 🔹 Maintained MIS dashboards and leadership reports; tracked and resolved JIRA tickets to remove delivery blockers\. 🏆 Kudos Award \- Outstanding Performance

Parttime Tutor at Self\-Employed, Jul 2020 \- Aug 2022 · 2 yrs 2 mos, Mumbai Metropolitan Region, 🔹 Designed and delivered customised coaching programmes, improving conversational Marathi proficiency through structured curriculum and video\-based instruction\. 🔹 Managed end\-to\-end client engagement including needs analysis, curriculum design, session delivery, and progress tracking\.

Instructional Designer at Tata Interactive Systems, Sep 2016 \- Dec 2016 · 4 mos, Mumbai Metropolitan Region, Contributed to LMS\-based course redesign and eLearning content development for a UK\-based client within a structured enterprise delivery environment at one of India's leading learning solutions companies\. 🔹 Client\-Centric Learning Design: Developed learner\-centric digital learning solutions aligned with UK client objectives, learning standards, and end\-user needs\. 🔹 SME Collaboration: Partnered with Senior Instructional Designers and Subject Matter Experts to gather, validate, and structure course content into professional, user\-friendly learning programmes\. 🔹 Instructional Design & Content Development: Applied established instructional design methodologies to analyse content requirements, develop structured course outlines, and write accurate, engaging learning material\. 🔹 Content Writing & Storyboarding: Developed written content, scripts, and storyboards aligned with instructional goals and client brand guidelines, ensuring clarity and consistency across all learning assets\. 🔹 LMS\-Based Course Development: Supported the redesign and migration of existing course content into LMS\-compatible formats, ensuring seamless learner navigation and accessibility\. 🔹 Quality & Timeline Management: Delivered high\-quality eLearning content within strict client deadlines, maintaining accuracy and consistency through structured review cycles\. 🔹 Professional Growth: Strengthened collaboration, communication, and team\-oriented project delivery skills within a fast\-paced, client\-driven MNC environment\.

## Education

Master of Arts \(M\.A\.\), Education, University of Mumbai

Diploma in Instructional Design, Instructional Design, Shreemati Nathibai Damodar Thackersey Women's University

[View the original profile](https://tal.club/meet/shefali-6)

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