---
title: "Shaurya Seth - Founder's office in Bengaluru | Tal"
description: "Meet Shaurya Seth, Founder’s Office @ Pokus | Building Operational Infrastructure based in Bengaluru. AI stack includes antigravity, claude, and codex. Explore public work links including shauryasethportfolio.lovable.app."
image: "https://tal.club/meet/shaurya-kumar-seth/share-image"
---

# Shaurya Seth on Tal

## Headline

Founder’s Office @ Pokus \| Building Operational Infrastructure

## About

I’m a product & operations professional with 3\.5\+ years of experience across Founder’s Office, Product, Operations, and Customer Experience\. I enjoy solving ambiguous problems, building 0→1 systems, working closely with customers, and turning ideas into execution\. My approach combines strategy, structured problem\-solving, AI, and hands\-on execution\. Portfolio: shauryasethportfolio\.lovable\.app

## Location

Bengaluru

## AI stack

antigravity

claude

codex

gemini

kimi

lovable

## Work experience

Founder's office at Pokus, Jan 2026 \- Present · 9 mos, Banglore, Built operations across three 0→1 startup pilots in concierge services, laundry marketplace, and beauty & personal care\. Started at ground zero, doing deliveries personally before any systems or riders existed\. Progressed from building the first operational infrastructure to running a 4\-person CX team and a 15\-person rider fleet\. What I have owned across pilots: Joined post\-funding with zero processes and built the first working systems from scratch, including follow\-up formats, payment cadences, vendor communication structures, and task closure frameworks\. Ran a live monitoring function across early shifts, resolving escalations in real time before they reached founders\. Built vendor management from scratch across 10\+ vendors, including onboarding, SLA frameworks, daily capacity tracking, and pricing negotiations\. Scaled rider fleet from 0 to 15 gig partners through referral\-based recruitment, hotspot deployment, and end\-to\-end dispatch coordination\. Cut pickup\-to\-delivery time by 55%\. Integrated 3PL partners Pro Routing and Porter, managing allocation, escalations, and SLA tracking\. Designed decision trees and process flows for both the laundry and BPC models\. Built and currently lead a 4\-person CX and escalations team\. Created SOPs, calling scripts, templates, and a full training model for the team\. Conduct structured customer discovery calls to capture product feedback and purchase intent, feeding findings directly into product direction

Product & Project Management Generalist at Namami Software, Jul 2025 \- Sep 2025 · 3 mos, Bhopal, Madhya Pradesh, India, Managed end\-to\-end SaaS client projects \(ERP, POS, websites, portals\), improving onboarding efficiency by 25%\. Liaised between clients and development teams, reducing post\-deployment issues by 30%\. Conducted client demos and sales presentations, driving 20% increase in conversion rates\. Streamlined project tracking and optimized client lifecycle processes, boosting operational efficiency by 15%\.

Sales Manager at Power Enterprises, Jul 2023 \- May 2025 · 1 yr 11 mos, Bhopal, Madhya Pradesh, India, Led end\-to\-end sales operations, including client acquisition, market research, and strategic sales planning\. Successfully achieved sales targets and strengthened customer relationships, contributing directly to departmental growth\. Conducted market analysis to identify new business opportunities and optimize sales strategies\. Collaborated with cross\-functional teams to ensure smooth service delivery and client satisfaction\. Recognized by peers and clients for strong communication, product knowledge, and a proactive approach to problem\-solving\.

Business Development Executive at Duroply Industries Limited, Dec 2022 \- Jul 2023 · 8 mos, On\-site, •Used creativity, strategic thinking, and knowledge of current market trends to target and build relationships with potential customers\. • Built strong and positive relationships with customers by staying polite and helpful throughout interactions\. • Created video marketing campaigns for colleagues using social media strategies and analytics Skills: Channel Partners Channel Sales\. Business\-to\-Business \(B2B\)

Management Trainee at Duroply Industries Limited, Dec 2022 \- Feb 2023 · 3 mos, Delhi, India

Head of Events at Enactus UBS, Jul 2022 \- Dec 2022 · 6 mos

Event Executive at Enactus UBS, Aug 2021 \- Aug 2022 · 1 yr 1 mo

## Education

Post Graduate Certificate Programme in Strategic Product Management, Indian Institute of Technology, Roorkee

Master of Business Administration, UAi \- School of Management

## Public links

- shauryasethportfolio\.lovable\.app: https://shauryasethportfolio\.lovable\.app/

[View the original profile](https://tal.club/meet/shaurya-kumar-seth)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/shaurya-kumar-seth#person",
      "name": "Shaurya Seth",
      "url": "https://tal.club/meet/shaurya-kumar-seth",
      "image": "https://tal.club/meet/shaurya-kumar-seth/profile-photo.jpg",
      "description": "Meet Shaurya Seth, Founder’s Office @ Pokus | Building Operational Infrastructure based in Bengaluru. AI stack includes antigravity, claude, and codex. Explore public work links including shauryasethportfolio.lovable.app.",
      "jobTitle": "Founder's office",
      "worksFor": {
        "@type": "Organization",
        "name": "Pokus"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Founder's office"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Bengaluru"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Indian Institute of Technology, Roorkee"
        },
        {
          "@type": "EducationalOrganization",
          "name": "UAi - School of Management"
        }
      ],
      "knowsAbout": [
        "antigravity",
        "claude",
        "codex",
        "gemini",
        "kimi",
        "lovable"
      ],
      "sameAs": [
        "https://shauryasethportfolio.lovable.app/"
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/shaurya-kumar-seth#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/shaurya-kumar-seth#webpage",
      "url": "https://tal.club/meet/shaurya-kumar-seth",
      "name": "Shaurya Seth on Tal",
      "description": "Meet Shaurya Seth, Founder’s Office @ Pokus | Building Operational Infrastructure based in Bengaluru. AI stack includes antigravity, claude, and codex. Explore public work links including shauryasethportfolio.lovable.app.",
      "dateModified": "2026-09-06T10:30:33.021Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/shaurya-kumar-seth#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/shaurya-kumar-seth/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/shaurya-kumar-seth/profile-photo.jpg",
        "caption": "Shaurya Seth profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```