Headline

Product Manager | Marketplace Optimization | Data-Driven Growth | 6 Years in Tech

About

When I get a hunch, I back it with data. Got data? I shape it with empathy, crafting e-commerce solutions that click, scale, and leave a lasting impact. Product Manager with ~6 years of experience across tech and marketplace platforms, currently driving innovation at Zomato, one of India’s largest food-tech companies. Proven track record in launching scalable features that optimize marketplace efficiency, boosting retention, and driving user engagement. Now seeking to leverage my skills in product management and marketplace growth, with a focus on creating data-driven, customer-centric solutions.

Location

Gurugram

AI stack

gemini

langchain

openai

perplexity

Work experience

Product Manager at Zomato, Jul 2024 - Present · 2 yrs, On-site

Senior Product Analyst at Zomato, May 2022 - Jul 2024 · 2 yrs 3 mos, Gurugram, Haryana, India

Senior Business Analyst at Uber, Dec 2020 - May 2022 · 1 yr 6 mos, Team: India SA Marketplace – Operations Awards and Recognition: Golden Ticket Winner- Q1, 2021; for delivering critical projects within deadlines without compromising quality. APAC Cultural Norm Award Winner- H1, 2021; for showing exemplary perseverance in H1. Key Projects: • Dual Apping-Rider Identification: Built an ML model to identify riders as dual-app user/non-dual app users using customer behavior metrics. To boost re-engagement and optimize RI spend by targeting only specific cohorts of riders with differential pricing. This led to a lift of ~2.5% in sessions and ~1% lift in trips, without compromising spend. • Driver LTV: Determined drivers’ lifetime value as a product of predicted lifetime in weeks and weekly GB, using an ML model. In order to identify and target high-value drivers with specialized incentive structures. • Campaign Automation: Automated the tagging process of drivers into treatment and control using stratified sampling based on chosen cohorts and inputs provided for campaigns, saving ~900 human-hours/year devoted in daily and weekly campaign tagging.

Business Analyst at Uber, Jun 2019 - Dec 2020 · 1 yr 7 mos, Hyderabad, Telangana, India, Team/s: Eats India SA Marketplace – Operations, Eats India SA Marketplace - Risk and Fraud, Global Marketing Analytics - Web Analytics Awards and Recognition: Awarded APAC Superstar – Q3, 2019; for project’s contribution in curbing payments’ risk. Key Projects: • ANZ Restaurant Valuation Scorecard: Generated a scorecard to value Restaurants in ANZ using factors under 3 buckets Growth, Profitability and Quality. • SEO Experiments Reporting Dashboard: Built a dashboard on Tableau to tracks KPI like lift for market-level experiments conducted in markets globally for search engine optimization. • New Eater Fraud Score model: Modelled a risk score using data of related users, serving as an indicator of fraud for new eaters, for actioning before their first order. It led to fall in ~49% of first order fraud which was ~30% of total fraud in India, saving ~$87.5k/month. • Digital Payment Cap – India SA: Designed a dashboard giving an optimal thresh-hold to cap for various modes of payments. • Project Galactus | Base Radii Modelling: Determined base radius of restaurants in cities to optimize for metrics related to growth, profitability and eater experience.

Summer Finance Intern at KRIBHCO, May 2018 - Jun 2018 · 2 mos, Noida, Uttar Pradesh, India, Project on Credit Rating  Of KRIBHCO and norms of credit rating of fertilizer industry under ICRA.  Of banks done for the purpose of making investments & procuring short-term loans under CRISIL.

Research Intern at Centre for WTO Studies, Dec 2017 - Jan 2018 · 2 mos, New Delhi, Delhi, India, Decoding and Evaluation of Tariff System: Understanding the Strategy of RCEP Countries.

Education

Master's degree, Economics, University of Hyderabad

Bachelor's degree, Economics, Delhi University