Headline

Building continual agent improvement platform| ex - Flipkart, Cars24 | BITS

About

A seasoned Product Manager with 5 years of end-to-end ownership across fintech, e-commerce / marketplaces and SaaS at CARS24, FloBiz, Niyo & Flipkart. My super-power: turning user pain-points and data signals into growth-ready products. C A R S 2 4 – Refinance Launched a DIY car-refi flow and ML credit engine that now adds ≈ ₹1.5 Cr in monthly disbursals while shielding ₹11 Cr in partner-book risk. F l o B i z – myBillBook Scaled the payments stack 100× by driving adoption, ticket size and retention. Added a GPT-Vision invoice-OCR ( +15 % activations, +20 % paid conversions ). Shipped a GenAI Poster-Maker ( 100 K installs, 5 % of monthly upsells ) and a Whisper + GPT-4 sales-call audit engine ( 30 K calls / month, −70 % QA effort ). N i y o – Bharat App Redesigned money-transfer UX and lifted funnel conversion by 17 %. How I stay curious Evenings and weekends find me vibecoding GenAI prototypes—from a fashion-tech pipeline that tags celebrity outfits to Luna Astro, an LLM agent already serving 20 K+ personalised astrology answers at under ₹3 per query. These experiments sharpen my skills in LLM orchestration, vector search and lightweight deployment. I thrive where deep consumer insight meets data-driven decision-making to create large-scale impact, and I’m keen on taking on any challenge at the intersection of Generative AI and B2C. Keen to engage/ discuss, just DM or shoot at : shaurya.shaurya24@gmail.com Keywords: Product Strategy | Generative AI & LLMs | Search & Recommendations | Fintech | E-commerce | Growth Experimentation | SQL / Python | Cross-functional Leadership

Location

Bengaluru

AI stack

anthropic apis

claude

langfuse

mcp

obsidian

Fathom

Work experience

Product manager at Pavo AI, May 2026 - Present · 3 mo, Bengaluru, (Pavo is a seed funded startup, building continual improvement platform for production ML / AI systems) Agent improvement ● Lifted the agent performance from 44 to 76/100 on our internal benchmark (frontier baseline: 78) via an eval-led loop of benchmark, failure localisation and targeted prompt/tool/context fixes. ● Designed the eval suite for Pavo's Knowledge product, and lifted recall from 76% to 88% by implementing experiential learning and precision 85% to 91% with an improved verifier agent. ● Built and deployed Gap finder, an agentic failure discovery product, with design partners across voice AI, support and workflow agents; driving an aggregate +20% lift in agent task-success rate. Forward Deployed Scientist ● Redesigned the autoplay recommendation policy increasing show activation rate by +6.0pp live for Dashverse (short-drama streaming app, 500K+ MAU) ● Built a personalized notification engine which boosted d7 retention of the app by 15%.

Senior Product Manager at CARS24, Jan 2025 - May 2026 · 1 y 4 mo, Gurugram, Building Car Refinance at Cars24 • Launched the DIY Refinance journey on the CARS24 app, increasing the monthly disbursal by ₹1.5 Cr. • Rolled out online car valuation ML model, eliminating physical inspections & reducing disbursal TAT by 2 days • Developed credit engine based evaluation tool — filtering low-quality leads and fast-tracking pre-approved customers—projected to generate ₹20 Cr additional disbursals. • Built a full-stack STP flow to migrate balance transfer customers from PFL partner books to CARS24 NBFC, protecting against ₹11Cr worth of FLDG losses on a ₹160 Cr disbursal base.

Product Manager 2 at FloBiz, Oct 2021 - Aug 2024 · 2 y 10 mo, Bangalore Urban, Karnataka, India · Hybrid, • Uncovered a 1000 Cr+ Supply Chain Finance opportunity for the company while working with the CEO, successfully piloting a 15 Cr loan book. • Spearheaded pricing strategies that doubled ARPU, monetized the iOS app to 12% revenue contribution, and enhanced LTV by 10% through strategic multi-year plans and discounting strategies. • Drove a 15% increase in activations and 20% in paid user conversions by implementing a GPT Vision API-powered invoice OCR to bulk upload inventory and bills, for faster user onboarding. • Conceived and shipped a GenAI Business‑Poster Maker app that generates on‑brand marketing creatives; crossed 100K+ installations in 4 months and drove ~5 % of monthly subscription upsells. • Won the AI Hackfest competition by devising an AI Sales Call auditing tool for future company use.

Product Manager 1 at FloBiz, Oct 2021 - May 2023 · 1 yr 8 mos, Bangalore Urban, Karnataka, India · Hybrid, ● Led the Payments charter, achieving a 100X growth in TPV in 6 months and halving fraudulent payments through strategic interventions. ● Collaborated with sales to boost renewals by 20% and introduced auto-renewing payment mechanisms through UPI mandates with a potential 10-15% uplift in renewals.

Associate Product Manager at Niyo Solutions Inc., Jan 2021 - Oct 2021 · 10 mos, ( Worked on Niyo Bharat App, a banking solution for blue collared workers with over 250k Monthly Active Users.) ● Identified the drop-offs & revamped the money transfer flow on the app to improve the funnel conversion by 17%. ● Launched the ‘Jobs Portal’, a marketplace for users to find jobs on the platform, which saw a 12% feature penetration in the first month of its launch, clocking 50k+ users. ● Introduced ‘recharge recommendations’ & ‘use case based money transfer’ on the Home Screen which doubled the transaction volume on the platform & improved M3 retention by 6%. ● Conducted extensive User Research and usability tests by interviewing 50+ users across 5 different cities, to identify the key drivers to our low M3 retention.

Associate Business Analyst at Flipkart, Jul 2020 - Jan 2021 · 7 mos, Bengaluru, Karnataka, India, ● Led the Operations charter for Home category to ensure the inventory build of over 35 L units with a fill rate of 90% ● Worked with 8 KAMs to improve the selection competitiveness (w.r.t Amazon.in ) of the category by 10% ● Boosted the GMV for the category by 109% YoY, by skewing the buying mix towards the pareto sellers. ● Generated valuable insights on ‘Regional Utilisation’ and ‘Out of stock’ status of the inventory which ensured a 83% customer growth YoY of the category during the annual Big Billion Days Event.

Product Management Intern at Go Swift, May 2020 - Jul 2020 · 3 mos, ● Spearheaded integrations with 2 major clients in Xpressbees and Unicommerce boosting the volumes moved by 3x. ● Automated the pickup creation process while exposing its status to an internal dashboard saving 90 man hours monthly. ● Established a chain of warehouses for sellers to distribute their inventories close to their customers which reduced their shipping costs in half and cut the delivery time by 2 days. ● Envisioned the whole process and seller flow for warehouse service and designed the whole UX for the same

Education

Bachelor of Engineering - BE, Chemical Engineering, Birla Institute of Technology and Science, Pilani

Adarsh Public School, Vikaspuri, New Delhi