Shashwat Shukla on Tal
Headline
Lead Operations at Concentrix
About
MBA in Marketing Management from BBAU, Lucknow with hands-on experience across sales, marketing, business development, and customer advisory roles. I began my career as a Sales & Marketing Intern at Hindustan Coca-Cola Beverages, Bangalore, where I gained exposure to market research, channel management, and promotional strategies. I then joined Amazon, Bangalore as a TRON Data Associate, honing my analytical, process management, and operational excellence skills. Moving forward, I contributed as a Business Development Executive at Fitbot Pvt. Ltd, where I focused on client acquisition, partnerships, and driving revenue growth. Currently, I am working at Concentrix, Gurugram as a Senior Advisor, where I specialize in customer engagement, problem-solving, and delivering value-driven solutions. Alongside this, I work as a support for the team and manage a group of 15 people, driving performance, knowledge sharing, and ensuring seamless operations. Passionate about blending marketing insights with business strategy, I am eager to leverage my cross-functional experience to drive growth, team success, and customer satisfaction in dynamic industries.
Work experience
Senior Advisor at Concentrix, Jun 2023 - Present · 3 yrs, Gurugram, Haryana, India
Operations Lead at Concentrix, Jun 2025 - Present · 1 yr, Gurugram
Business Development Executive at Fitbot, Jun 2022 - Apr 2023 · 11 mos, New Delhi, Delhi, India
TRON Associate at Amazon, May 2021 - Mar 2022 · 11 mos, Bengaluru, Karnataka, India
Operations and Management Intern at Durga, Jul 2020 - Aug 2020 · 2 mos, India
Fundraising Intern at Muskurahat Foundation, Jul 2020 - Aug 2020 · 2 mos
Education
Master of Business Administration - MBA, Marketing/Marketing Management, General, Babasaheb Bhimrao Ambedkar University Lucknow
Bachelor of Science, Information Technology, Maharishi University of Information and Technology Lucknow
