---
title: "Shashikant Gupta - Order Management / System Engineer in Mumbai | Tal"
description: "Meet Shashikant Gupta, Order Management Engineer | TCS AI FRIDAY Hackathon Champion | service Fulfilment | Nokia Flowone Suite based in Mumbai."
image: "https://tal.club/meet/shashikant-gupta/share-image"
---

# Shashikant Gupta on Tal

## Headline

Order Management Engineer \| TCS AI FRIDAY Hackathon Champion \| service Fulfilment \| Nokia Flowone Suite

## About

As an Order Management Engineer at Nokia, I specialize in handling FO20 processes, ensuring smooth execution of customer orders from initiation to delivery\. My role involves managing the complete order lifecycle, coordinating with cross\-functional teams, and resolving order\-related challenges to maintain accuracy, efficiency, and customer satisfaction\. With strong expertise in FO20 workflows, I focus on streamlining operations, minimizing delays, and driving process improvements that enhance overall delivery performance\. I thrive in dynamic environments where attention to detail, proactive problem\-solving, and collaboration are critical to achieving operational excellence and meeting business objectives\.

## Location

Mumbai

## Work experience

Order Management / System Engineer at Tata Consultancy Services, Jul 2024 \- Present · 1 yr 10 mos, On\-site, I work as a System Engineer in Order Management, where I specialize in managing and supporting end\-to\-end order lifecycle processes to ensure smooth and timely delivery for customers\. My role involves monitoring OM systems, resolving technical and process\-related issues, and collaborating with cross\-functional teams to maintain high service quality\. With hands\-on expertise in system workflows, data accuracy, and process optimization, I focus on improving efficiency, minimizing delays, and driving customer satisfaction\. I thrive in dynamic environments where analytical thinking, problem\-solving, and system knowledge are essential to delivering operational excellence and meeting organizational goals\.

Order Management Engineer at Tata Consultancy Services, Aug 2022 \- Jun 2024 · 1 yr 11 mos, Hybrid, I am an Order Management Engineer at Nokia with a strong focus on FO20 processes, where I manage the complete lifecycle of customer orders—from initiation to successful delivery\. My work involves coordinating with cross\-functional teams, ensuring data accuracy, and resolving order\-related issues to guarantee seamless execution\. With hands\-on experience in FO20 workflows, I specialize in streamlining operations, reducing order delays, and driving process improvements that enhance overall efficiency\. Passionate about operational excellence, I thrive in dynamic environments that demand precision, proactive problem\-solving, and close collaboration with stakeholders to meet both business and customer expectations\.

Assistant System Engineer at Tata Consultancy Services, Jul 2022 \- Aug 2022 · 2 mos, Mumbai, Maharashtra, India

Student at PVPPCOE \| Padmabhushan Vasantdada Patil College of Engineering, Aug 2018 \- May 2022 · 3 yrs 10 mos

## Education

B\.E, Information Technology, PVPPCOE \| Padmabhushan Vasantdada Patil College of Engineering

[View the original profile](https://tal.club/meet/shashikant-gupta)

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