Headline

Order Management Engineer | TCS AI FRIDAY Hackathon Champion | service Fulfilment | Nokia Flowone Suite

About

As an Order Management Engineer at Nokia, I specialize in handling FO20 processes, ensuring smooth execution of customer orders from initiation to delivery. My role involves managing the complete order lifecycle, coordinating with cross-functional teams, and resolving order-related challenges to maintain accuracy, efficiency, and customer satisfaction. With strong expertise in FO20 workflows, I focus on streamlining operations, minimizing delays, and driving process improvements that enhance overall delivery performance. I thrive in dynamic environments where attention to detail, proactive problem-solving, and collaboration are critical to achieving operational excellence and meeting business objectives.

Location

Mumbai

Work experience

Order Management / System Engineer at Tata Consultancy Services, Jul 2024 - Present · 1 yr 10 mos, On-site, I work as a System Engineer in Order Management, where I specialize in managing and supporting end-to-end order lifecycle processes to ensure smooth and timely delivery for customers. My role involves monitoring OM systems, resolving technical and process-related issues, and collaborating with cross-functional teams to maintain high service quality. With hands-on expertise in system workflows, data accuracy, and process optimization, I focus on improving efficiency, minimizing delays, and driving customer satisfaction. I thrive in dynamic environments where analytical thinking, problem-solving, and system knowledge are essential to delivering operational excellence and meeting organizational goals.

Order Management Engineer at Tata Consultancy Services, Aug 2022 - Jun 2024 · 1 yr 11 mos, Hybrid, I am an Order Management Engineer at Nokia with a strong focus on FO20 processes, where I manage the complete lifecycle of customer orders—from initiation to successful delivery. My work involves coordinating with cross-functional teams, ensuring data accuracy, and resolving order-related issues to guarantee seamless execution. With hands-on experience in FO20 workflows, I specialize in streamlining operations, reducing order delays, and driving process improvements that enhance overall efficiency. Passionate about operational excellence, I thrive in dynamic environments that demand precision, proactive problem-solving, and close collaboration with stakeholders to meet both business and customer expectations.

Assistant System Engineer at Tata Consultancy Services, Jul 2022 - Aug 2022 · 2 mos, Mumbai, Maharashtra, India

Student at PVPPCOE | Padmabhushan Vasantdada Patil College of Engineering, Aug 2018 - May 2022 · 3 yrs 10 mos

Education

B.E, Information Technology, PVPPCOE | Padmabhushan Vasantdada Patil College of Engineering