---
title: "Shashidhar V - Lead - CX and GTM in Bengaluru | Tal"
description: "Meet Shashidhar V, Enabling Sales & Growth @ Xhipment | AI Native Full-service Cross-border Logistics || Previously - Marketplace Fraud & IP violation, Operations, Seller Services Programs @ Amazon based in Bengaluru. AI stack includes claude, lovable, and notebooklm."
image: "https://tal.club/meet/shashidhar/share-image"
---

# Shashidhar V on Tal

## Headline

Enabling Sales & Growth @ Xhipment \| AI Native Full\-service Cross\-border Logistics \|\| Previously \- Marketplace Fraud & IP violation, Operations, Seller Services Programs @ Amazon

## About

Curious\! Always keen to learn something new At Amazon, I learnt that customer centric decisions lead to positive outcomes in the long term\. I've tried embodying that across all the roles I have been in across Brand Protection, Training, Seller Services, and cross border logistics\. I hold a Mechanical Engineering degree and outside of work, I am passionate about motorbikes, personal finance, stock markets and Health & Fitness\. I am an auditory learner and believe Audible does a great job at curating audiobooks\. Books \- Range \| Hooked \| Zero to One \| Bulls, bears and other beasts \| The Infinite Game \| Quiet \| Dopamine Detox \| Sapiens \| Elon Musk \| Ikigai \| The Compound Effect \| Psychology of Money\| 100 Baggers \| The Personal MBA \| The Dhando Investor \| The Product Book \| The Design of Everyday Things \| Do what you are \|

## Location

Bengaluru

## AI stack

claude

lovable

notebooklm

openai

replit

## Work experience

Lead \- CX and GTM at Xhipment, Feb 2025 \- Present · 1 y 7 mo, Bengaluru, GTM \| Revenue \| Product \| AI \| Business Building Joined an early\-stage startup to apply the full spectrum of experience in building and growing a business\. Initially built Customer Success before expanding into GTM, Partnerships and US business growth while introducing AI\-enabled workflows into everyday operations\.

Investments \- BeAnAngel Investment Network at BeAnAngel\.in, Jan 2021 \- Present · 5 yrs 9 mos, Bengaluru

Global Program Manager \- Seller Partner Services at Amazon, Oct 2022 \- Feb 2025 · 2 yrs 5 mos, Bengaluru, Strategy & Business Operations \| Product \| Analytics \| Program Leadership Expanded from enabling teams to designing the operating systems that governed business performance\. Worked as a Global Program Manager, translating business strategy into products, analytics and mechanisms while leading cross\-functional programs across 4 international regions\.

Program Lead \- Operations at Amazon, Nov 2019 \- Jan 2023 · 3 yrs 3 mos, Bengaluru, Enablement \| Learning \| Organizational Development Transitioned from solving operational problems myself to building organizations capable of solving them consistently\. Led enablement programs supporting multiple global risk organizations and partnered with Operations, Product Managers and Capacity Planning teams to improve onboarding, knowledge management and organizational readiness\.

Operations \- Trust & Safety at Amazon, Aug 2015 \- Nov 2019 · 4 yrs 4 mos, Bangalore, Operations \| Risk \| Marketplace \| Customer Experience Started my career solving complex operational problems inside one of the world's largest ecommerce marketplaces\. Built expertise in marketplace trust, risk and fraud operations, customer escalations and policy enforcement while handling high\-impact incidents involving executive escalations, legal teams and brand owners\.

Project Trainee at Bosch, Jan 2015 \- Jul 2015 · 7 mos, Bangalore, Optimization of fuel pumps through Design of Experiments

Project Trainee at Nissan Ashok Leyland, Dec 2013 \- Jan 2014 · 2 mos, Chennai, Tamil Nadu, India, R&D diesel engine testing and calibration

## Education

Executive MBA, Institute of Product Leadership

Bachelor of Engineering \(B\.E\.\), Visvesvaraya Technological University

[View the original profile](https://tal.club/meet/shashidhar)

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