---
title: "Shashidhar Gunisity - Product Manager in Bengaluru | Tal"
description: "Meet Shashidhar Gunisity, Product Manager @ Lokal | AI Companions & Therapy Marketplace | Consumer Tech | Ex-Porter based in Bengaluru. AI stack includes claude code, claude, and n8n."
image: "https://tal.club/meet/shashidhar-gunisity/share-image"
---

# Shashidhar Gunisity on Tal

## Headline

Product Manager @ Lokal \| AI Companions & Therapy Marketplace \| Consumer Tech \| Ex\-Porter

## About

Product Manager passionate about solving complex problems at scale through data, design, and empathy\. With 4\+ years of PM and operations experience across logistics\-tech and consumer\-tech, I've driven cost optimisation, partner engagement, fulfilment efficiency, and AI\-powered product launches\. Currently at Lokal, I lead product for Dostt \(AI & expert companion platform\) and Eaze \(therapy & professional support marketplace\)\. Recent work includes launching an AI companion experience, building AI\-based expert onboarding with liveness verification and risk scoring, shipping ML\-powered face verification \(YOLOv8 \+ FairFace\), implementing variable pricing & dual currency, and driving the Eaze Therapist MVP — a slot\-based marketplace with RCI\-compliant psychologist onboarding\. At Porter \(3\+ years\), I led multiple 0→1 and 1→N initiatives — reducing call centre cost per order \(₹12\.6 → ₹2\.4, ₹5Cr\+/month savings\), launching gamified engagement programs for 100K\+ partners, and driving Outstation logistics growth through experimentation, analytics, and UX\-led optimisation\. I enjoy building systems that balance business impact with user delight, and thrive on connecting user insights with scalable, data\-driven design\.

## Location

Bengaluru

## AI stack

claude code

claude

n8n

notebooklm

replit

claudecode

## Work experience

Product Manager at Lokal, Dec 2025 \- Present · 11 mos, Bengaluru, PM for Dostt \(AI companion app\) and Eaze \(therapy marketplace\) — owning AI features, supply quality, monetisation, and 0→1 product builds\. \- AI Product: Launched AI Dostt companion \(Apr 2026\); built AI\-based expert onboarding with liveness verification, risk scoring & ML\-powered face verification \(YOLOv8 \+ FairFace\) \- Marketplace: Led Eaze Therapist MVP — slot\-based therapy marketplace with RCI\-compliant psychologist onboarding and session management \- Monetisation: Shipped Variable Pricing & Dual Currency; launched Star Listener program for supply\-side quality \- Growth & Trust: Drove PN automation, retargeting, CS refund automation, bad call blocking, and Cloud Telephony POC \(WebRTC \+ PSTN\)

Product Manager at Porter, Jun 2023 \- Dec 2025 · 2 yrs 7 mos, Bangalore, Leading end\-to\-end product execution across multiple charters, driving cost optimisation, fulfilment efficiency, and partner engagement for India’s largest logistics platform\. Rewards & Recognition \(RNR\) – Revamped RNR program with gamified leaderboards across 21 cities, improving partner engagement by 12% and adoption by 5%\. Automated point computation and leaderboard refreshes, reducing manual dependency and improving transparency for 100K\+ partners\. Designed roadmap for badges and trophies to sustain motivation\. Outstation \(Intercity\) POD – Contributed to 0→1 PMF, growing intercity business from ₹8Cr → ₹15Cr in a year\. Launched App Toggle and Waiting Time Discovery features reducing cancellations by 25%, and Return Trip \(Mumbai–Pune\) enabling 10pp improvement in fulfillment and higher partner ROI\. Improved conversions by 3% through UX and pricing enhancements backed by user research, VOCs, and field insights\. Category P&L & Cost Optimisation – Reduced CC cost per order from ₹12\.6 → ₹2\.4, saving ₹5Cr/month through automation and refined AOPs\. Piloted AI Voice Agent for Tier\-2 partners to improve accessibility\. Launched Help & Support V1 & V2 with Voice Intent Capture and self\-serve flows, improving CSAT from 42% → 46%\. Deployed API\-led workflows across 20\+ query types, reducing TPO by 60% and L2 dependency by 14%\. Cross\-Functional Leadership – Managed 2\-member Product Ops team handling CC coordination, backlog tracking, and NPS surveys\. Collaborated with Business, Engineering, Analytics, and Ops to deliver scalable, high\-impact solutions while ensuring partner experience and cost efficiency\.

Senior Manager of Business Operations at Porter, Jan 2023 \- May 2023 · 5 mos, Bengaluru, Karnataka, India

Management Intern at myXp\.ai, Apr 2022 \- Jun 2022 · 3 mos, Bengaluru, Karnataka, India, • Market Research on the Job market w\.r\.t unplaced candidates from different colleges and domains\. • Assisted the COO on a Strategy model to alter the marketing approach for the product offered\. • Enhanced the existing model of the Company’s Job\-Tech platform • Built and developed Content and visualization of the same required for Training which included 100\+ candidates on a weekly basis\. • Analysed and revamped the framework built by the Company's CEO to enhance the content delivery quality by mapping the market's exact needs\. • Developed an App based Assessment for multiple candidates based on their respective domains\. • Worked on expanding the portfolio by working on a new course launch\.

Content Writer, House of Arts \(HOA\) \- TAPMI at T A Pai Management Institute, Manipal, Aug 2021 \- Apr 2023 · 1 yr 9 mos, Manipal, Karnataka, India

Graphic Designer, SportsCom \- TAPMI at T A Pai Management Institute, Manipal, Aug 2021 \- Apr 2023 · 1 yr 9 mos, Manipal, Karnataka, India

Growth Manager at NavKiran \- Your Virtual Career Guide, Jul 2021 \- Oct 2021 · 4 mos, Udupi, \- Drove community growth by engaging with MBA aspirants and students across top B\-Schools; organized 5\+ workshops and mentorship sessions to boost awareness and participation\. \- Strengthened brand presence within the student ecosystem through targeted outreach, collaborations, and campus\-level networking\. \- Developed core skills in growth marketing, event management, and stakeholder engagement while enhancing public speaking and leadership capabilities\.

## Education

Master of Business Administration \- MBA, T A Pai Management Institute, Manipal

Bachelor of Technology, Metallurgical Engineering, National Institute of Technology Raipur

[View the original profile](https://tal.club/meet/shashidhar-gunisity)

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