Data Analyst | Python | SQL | Power BI | FinTech (GST & Compliance) | Ex-Data Science Intern | SaaS & GST

Bengaluru

Bengaluru

Bengaluru

Bengaluru






Bachelor of Engineering - BE, Computer science and engineering
Jain college of engineering and technology
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Download Tal BossData Analyst | Python | SQL | Power BI | FinTech (GST & Compliance) | Ex-Data Science Intern | SaaS & GST
Currently working in a FinTech environment focused on GST filing and compliance, where I analyze customer issues, troubleshoot data discrepancies, and ensure accurate financial workflows. This experience has strengthened my understanding of financial data, regulatory systems, and real-world problem solving in high-impact business environments.
Bengaluru
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Technical Support Specialist at Clear, Feb 2026 - Present · 9 mos, Bengaluru, • Provide end-to-end technical support for GST filing and compliance software, ensuring accurate financial reporting and regulatory adherence • Troubleshoot data discrepancies, filing errors, and system issues by analyzing logs, transaction records, and user inputs • Handle high-volume support cases while maintaining SLA compliance and strong customer satisfaction • Collaborate with product and engineering teams to resolve complex issues and improve system reliability • Identify recurring issues and suggest process improvements to enhance platform efficiency • Translate technical and compliance-related concepts into simple, user-friendly guidance for customers
Customer Experience Associate at Conduent, Nov 2025 - Feb 2026 · 4 mos, Bengaluru, • Handled 80+ daily customer interactions for UPS (United Parcel Service) across chat and voice channels, ensuring fast and accurate issue resolution. • Resolved shipment tracking issues, delivery delays, and service inquiries with a focus on efficiency and customer satisfaction. • Improved customer experience by communicating solutions clearly and empathetically, contributing to higher CSAT scores. • Managed escalations and complex cases end-to-end, ensuring ownership, timely resolution, and customer retention. • Collaborated with cross-functional teams to streamline workflows and enhance service quality. • Developed strong problem-solving, multitasking, and customer relationship management skills in a high-volume support environment.
Data Science Intern at Ai Variant, Nov 2024 - Aug 2025 · 10 mos, Bengaluru, Delivered three end-to-end AI projects focused on prediction, classification, and forecasting, aligning analytical solutions with business objectives. Developed and optimized machine learning and deep learning models (including CNNs) for product and image quality classification, achieving 95% accuracy. Built predictive and forecasting models using historical data to support sales trend analysis, demand planning, and inventory optimization. Designed and automated ETL pipelines and feature engineering workflows in Python to improve data processing efficiency and model performance by 25%. Created and deployed interactive Streamlit dashboards and Power BI reports for real-time analytics, KPI tracking, and model monitoring. Collaborated with cross-functional teams (product, marketing, trade, operations) to translate business requirements into data-driven insights. Implemented data validation, quality checks, logging, and error-monitoring processes to ensure accuracy and consistency across analytics pipelines.
Data Analytics Intern at Elfinity Technologies, Feb 2024 - Mar 2024 · 2 mos, Bengaluru, Collaborated with product, marketing, and growth teams to define KPIs and convert business goals into actionable data insights. Analyzed large-scale user behavior and traffic data using SQL, Python, Google Analytics, and CRM logs to identify engagement drop-offs and UX friction, driving an 18% increase in conversion rates. Built and automated interactive Power BI dashboards using Power Query and DAX to track real-time eCommerce, funnel, and traffic metrics, enabling faster, data-driven decisions. Conducted competitor and market benchmarking across web platforms to support SEO optimization and pricing strategy improvements.
Bachelor of Engineering - BE, Computer science and engineering, Jain college of engineering and technology