Product @ Marmin | Ex-Rapido, Ex-ThoughtWorks




Greater Bengaluru Area

Greater Bengaluru Area

Greater Bengaluru Area

PGPEM, MBA
Indian Institute of Management Bangalore

Bachelor's degree, Telecommunication Engineering
RV College of Engineering
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Bengaluru
Head of Product at Marmin, Nov 2023 - Present · 2 yrs 10 mos, - Expanded Marmin from a single-market compliance tool to a multi-region B2B fintech suite (KSA, UAE, Oman, Malaysia), growing active merchants from 200 to 1,000+. - Spearheaded MVP localization, licensing, and compliance frameworks for IRBM (Malaysia), FTA (UAE), and OTA (Oman) to enable complex ERP integrations. - Migrated core architectures from an outsourced model to an in-house product team, cutting development overhead cost by 50%.
Coach at upGrad, Jun 2021 - Jan 2022 · 8 mos, Online coach for the ‘Product Management Certification Program’ at UpGrad in collaboration with Duke University; managed two cohorts of 25 students each.
Lead Product Manager at Rapido, Oct 2019 - Oct 2023 · 4 yrs 1 mo, - Built a data-driven incentive engine for 500k MAU drivers across 85 cities, cutting spend by 40% while boosting weekly retention by 3%. - Overhauled the activation funnel using predictive models, increasing zero-touch driver activations by 15% and cutting customer acquisition costs by 95%. - Launched Driver Subscriptions, Rapido Pay (closed-wallet), and proactive Google ODRD safety monitoring to boost driver stickiness by 10% and secure safe rides for 8M MAUs.
Lead Business Analyst at Thoughtworks, Jan 2019 - Sep 2019 · 9 mos, Greater Bengaluru Area, - Established cross-functional agile teams and delivery standards to guarantee strategic alignment for high-growth client startups and enterprise partners. - Directed the end-to-end product discovery and development of a closed-wallet system for one of India's largest food delivery platforms. - Managed multi-geography teams across 4 time zones to build a data warehouse prototype for a global stock market, improving reconciliation transparency.
Senior Business Analyst at Thoughtworks, Jun 2015 - Dec 2018 · 3 yrs 7 mos, Greater Bengaluru Area, - Spearheaded a hospital management platform's deployment in Uganda, South Sudan, and Syria, cutting data reconciliation times from 7 days to under 1 hour. - Owned the end-to-end design, user research, and product roadmap for a diabetes-focused iOS app, partnering directly with the client's CPO. - Led cross-functional delivery teams and client stakeholder management to successfully bring complex software solutions to market.
Senior Quality Analyst at Thoughtworks, Aug 2011 - May 2015 · 3 yrs 10 mos, Greater Bengaluru Area, - Managed product quality assurance and delivery metrics for one of the largest train ticketing and food retail platforms in the UK. - Designed and built an automated mobile test suite using Calabash, slashing production deployment times from 12 hours to under 3 hours. - Implemented continuous integration practices to increase test coverage, reduce manual overhead, and ensure high-velocity software releases.
PGPEM, MBA, Indian Institute of Management Bangalore
Bachelor's degree, Telecommunication Engineering, RV College of Engineering