Shashank Gautam profile photo 1 on Tal

Shashank Gautam

Head of Engineering @ PhonePe

Bangalore Urban

12+ years of work experience

PhonePe
Jul 20233 yrs 3 mosPresent

Bangalore Urban

Heading Engineering for Dev Platforms (Platform and Database as a Service, Trust & Safety Engineering, AI core engineering team) Key Responsibilities: - Org Leadership: Built and scaled high-performing engineering teams across PaaS and TnS, driving a culture of ownership, innovation, and accountability. - Strategic Product Thinking: Defined and evolved product/tech roadmaps aligned with org - Technical Direction: Provided hands-on technical leadership, architecture oversight, and system design guidance to ensure scalability, reliability, and performance across platforms. - Engineering Excellence: Institutionalized robust engineering practices, including CI/CD, design reviews, observability, and operational readiness standards. - Execution & Delivery: Ensured timely, high-quality delivery of complex initiatives through streamlined planning, cross-functional alignment, and execution rigor. - People & Culture: Championed a growth-oriented culture through mentorship, career development frameworks, performance management, and inclusive org-wide processes. - Process Design: Designed and implemented scalable processes for campus hiring, onboarding, and team collaboration, enabling long-term velocity and resilience.
PhonePe
Jul 20212 yrs 2 mosAug 2023

Bangalore Urban, Karnataka, India

Building Dev core platform Helping Data Platform and Trust & Safety
PhonePe
Jan 20201 yr 6 mosJun 2021

Bangalore Urban, Karnataka, India

Built Users chat and p2p transaction experience ecosystem - Peer to Peer payment experience services - Pub-sub platform built on top of HBase powering chat and other use cases - Chat related services, group creation, messaging, p2p and p2m chat support - User personalisation service empowering the click rates per widget on the mobile apps - Highly available backend services to empower mobile apps user functions
RIVIGO
Oct 20174 mosJan 2018

Bengaluru Area, India

Part of engineering leadership team at Bangalore office. Responsible for setting up a bangalore team along with zoom business vertical of org.
Ola (ANI Technologies Pvt. Ltd)
Jan 20179 mosSep 2017

Bengaluru, Karnataka

Engineering leader of communication and marketing platform. I was responsible for a set of realtime performant tech and business critical micro-services along with a team of 17 software developers.
Ola (ANI Technologies Pvt. Ltd)
Sep 20151 yr 4 mosDec 2016

Bengaluru Area, India

Member of data platform team. Contributed to Fabric - a realtime framework and services for data ingestion platform. Fabric is open-sourced on Ola's github handle. Worked extensively on Kafka, HBase and Hadoop infra.
Ola (ANI Technologies Pvt. Ltd)
Dec 201410 mosSep 2015

Bengaluru Area, India

Tech member of core platform team at Ola. Built softwares from scratch and worked on scaling problems extensively.
Hightail
Feb 201411 mosDec 2014

Bangalore

Member of tech team at Bangalore office. Contributed to realtime virus scan and user systems.
Flipkart
Sep 20112 yrs 6 mosFeb 2014

Bangalore, India

Member of core supply chain platform and digital platform. Worked extensively on Performance engineering (building frameworks) and built core automation frameworks.

Shashank’s AI Stack

codex
codex
gemini
gemini
github copilot
github copilot

Education

Rajiv Gandhi Prodyogiki Vishwavidyalaya

B.E., Computer Science

Rajiv Gandhi Prodyogiki Vishwavidyalaya

20064 yrs2010

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Headline

Head of Engineering @ PhonePe

About

Head of Engineering at PhonePe with 15+ years in tech and 8+ years leading engineering orgs, including senior managers and cross-functional teams. I currently lead 80+ engineers across Platform as a Service (PaaS), Trust & Safety, and Knowledge Platforms—powering scale, reliability, and safety for one of India’s largest digital ecosystems. I specialize in building high-availability platforms and scalable backend systems from the ground up. My focus areas include org design, product roadmapping, engineering excellence, and execution at scale. Passionate about building empowered teams, driving innovation, and creating systems that deliver business impact.

Location

Bangalore Urban

AI stack

codex

gemini

github copilot

Work experience

Head of Engineering at PhonePe, Jul 2023 - Present · 3 yrs 3 mos, Bangalore Urban, Heading Engineering for Dev Platforms (Platform and Database as a Service, Trust & Safety Engineering, AI core engineering team) Key Responsibilities: - Org Leadership: Built and scaled high-performing engineering teams across PaaS and TnS, driving a culture of ownership, innovation, and accountability. - Strategic Product Thinking: Defined and evolved product/tech roadmaps aligned with org - Technical Direction: Provided hands-on technical leadership, architecture oversight, and system design guidance to ensure scalability, reliability, and performance across platforms. - Engineering Excellence: Institutionalized robust engineering practices, including CI/CD, design reviews, observability, and operational readiness standards. - Execution & Delivery: Ensured timely, high-quality delivery of complex initiatives through streamlined planning, cross-functional alignment, and execution rigor. - People & Culture: Championed a growth-oriented culture through mentorship, career development frameworks, performance management, and inclusive org-wide processes. - Process Design: Designed and implemented scalable processes for campus hiring, onboarding, and team collaboration, enabling long-term velocity and resilience.

Engineering Manager at PhonePe, Jul 2021 - Aug 2023 · 2 yrs 2 mos, Bangalore Urban, Karnataka, India, Building Dev core platform Helping Data Platform and Trust & Safety

Engineering Manager at PhonePe, Jan 2020 - Jun 2021 · 1 yr 6 mos, Bangalore Urban, Karnataka, India, Built Users chat and p2p transaction experience ecosystem - Peer to Peer payment experience services - Pub-sub platform built on top of HBase powering chat and other use cases - Chat related services, group creation, messaging, p2p and p2m chat support - User personalisation service empowering the click rates per widget on the mobile apps - Highly available backend services to empower mobile apps user functions

Engineering Manager at RIVIGO, Oct 2017 - Jan 2018 · 4 mos, Bengaluru Area, India, Part of engineering leadership team at Bangalore office. Responsible for setting up a bangalore team along with zoom business vertical of org.

Engineering Manager at Ola (ANI Technologies Pvt. Ltd), Jan 2017 - Sep 2017 · 9 mos, Bengaluru, Karnataka, Engineering leader of communication and marketing platform. I was responsible for a set of realtime performant tech and business critical micro-services along with a team of 17 software developers.

Software Developer 3 (Lead) at Ola (ANI Technologies Pvt. Ltd), Sep 2015 - Dec 2016 · 1 yr 4 mos, Bengaluru Area, India, Member of data platform team. Contributed to Fabric - a realtime framework and services for data ingestion platform. Fabric is open-sourced on Ola's github handle. Worked extensively on Kafka, HBase and Hadoop infra.

Software Developer 2 at Ola (ANI Technologies Pvt. Ltd), Dec 2014 - Sep 2015 · 10 mos, Bengaluru Area, India, Tech member of core platform team at Ola. Built softwares from scratch and worked on scaling problems extensively.

Senior Software Development Engineer at Hightail, Feb 2014 - Dec 2014 · 11 mos, Bangalore, Member of tech team at Bangalore office. Contributed to realtime virus scan and user systems.

Software(Automation) Engineer 2 at Flipkart, Sep 2011 - Feb 2014 · 2 yrs 6 mos, Bangalore, India, Member of core supply chain platform and digital platform. Worked extensively on Performance engineering (building frameworks) and built core automation frameworks.

Education

B.E., Computer Science, Rajiv Gandhi Prodyogiki Vishwavidyalaya