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Shashank Uday Kumar

🚀 Business Development & Operations Professional | E-Commerce Growth | Logistics | Sales Expansion | Efficiency & Scalability |

Bengaluru

15+ years of work experience

Sushma Industries Pvt Ltd
Feb 20268 mosPresent

Bengaluru, Karnataka, India

Driving global business development for advanced pedal-assist torque sensor solutions for e-bikes and light electric vehicles. Responsible for identifying OEM opportunities, building strategic partnerships, and positioning high-precision torque sensing technology for next-generation mobility platforms. Key Responsibilities & Achievements: Developed international sales pipeline across e-bike manufacturers, drive-system suppliers, and mobility OEMs Promoted high-accuracy pedal torque sensor technology for improved ride performance, efficiency, and safety Engaged with engineering and product teams to align solutions with OEM specifications Conducted market research on global e-bike trends, regulations, and competitor technologies Initiated partnerships with distributors, system integrators, and component manufacturers Delivered technical presentations, proposals, and product positioning to decision-makers Supported customization discussions for integration into mid-drive and hub-motor systems Focus Areas: E-Mobility • E-Bike Components • Pedal Assist Systems (PAS) • Torque Sensors • OEM Business Development • Global Partnerships • Sustainable Transportation
Aqualeo Digecom
Jun 20232 yrs 4 mosSep 2025

Royal Tunbridge Wells, England, United Kingdom

• Acted as the central point of contact for 20+ UK and international clients, strengthening long-term business relationships and driving repeat engagement. • Managed remote teams of 15+ resources across India and Vietnam, delivering e-commerce and digital marketing projects for UK SMEs and startups. • Spearheaded client-facing e-commerce programs in the UK market, delivering tailored solutions that increased online sales by up to 30%. • Led end-to-end e-commerce operations including platform deployment, 50+ product launches, and CRM/payment integrations, enabling smoother customer journeys. • Drove business development by identifying cross-selling opportunities, contributing to 15% revenue growth from existing UK clients. • Coordinated cross-functional teams to deliver scalable e-commerce and digital marketing initiatives, achieving a 95% on-time delivery rate. • Provided strategic advisory to UK clients on best practices for e-commerce growth and digital marketing, helping several businesses achieve double-digit sales growth. • Improved client retention by implementing performance tracking and feedback loops, leading to a 20% increase in repeat contracts.
EASYECOM
Apr 20233 mosJun 2023

Bangalore Urban, Karnataka, India

• Oversaw e-commerce operations ensuring seamless delivery. • Implemented omni-channel ERP systems to address warehouse and inventory challenges. • Maintained onboarding timelines, delivering strong client support. • Collaborated with sales teams to onboard 10+ enterprise clients within 3 months, contributing to 20% revenue uplift. • Supported pre-sales efforts by demonstrating ERP capabilities to prospective clients, driving conversions.
Jun 20211 y 9 moMar 2023

Bangalore

Acquired and managed business clients, achieving 3+ new clients weekly and generating ₹40,000+ per week in recurring revenue. Utilized Salesforce and Zoho for CRM management, lead tracking, and data-driven performance analytics. Partnered with BDM and leadership teams to align sales and GTM strategies, exceeding KPI targets. Implemented API and AWS integrations to streamline client operations.
Xpressbees Logistics Solutions Pvt Ltd
Jan 20185 y 5 moJun 2023

Bangalore

Managed key e-commerce clients contributing ₹80+ lakh annually in billing. Surpassed annual revenue targets of ₹2 crore+, securing additional ₹80 lakh via cross-selling. Introduced process automation and workflow optimizations that enhanced efficiency by 15%. Worked with tech teams on API-based warehouse management solutions.
DELHIVERY ltd
Aug 20152 y 4 moDec 2017

Bangalore

Conducted market analysis to expand logistics operations across new Indian territories. Achieved ₹1.2–₹2 crore annual billing, improving market reach and client portfolio. Designed and implemented API-driven logistics systems processing 20K–50K orders/day. Strengthened stakeholder relationships, improving customer satisfaction and retention.
Jun 20141 y 1 moJul 2015

Bangalore

Recruited and trained sales and operations teams for IT clients like HCL, L&T, and Harman. Implemented CRM processes that improved pipeline visibility and conversion by 25%. Enhanced team performance through data-driven performance tracking.
May 20137 moDec 2013

Bangalore

Managed sales and marketing for A & B category builders, achieving ₹3.5–₹4 crore annual billings. Drove consistent sales success through relationship-based client engagement.
Aug 20083 yAug 2011

Bangalore

Oversaw national B2B sales for Optic Fibre Passive Product Range (SFO Division). Generated ₹3.2–₹4 crore annually while supporting R&D and technical solution development.

Shashank’s AI Stack

claude
claude
gemini
gemini
grok
grok
ChatGPT
ChatGPT

Education

The Manchester Metropolitan University

Master of Business Administration, International Marketing

The Manchester Metropolitan University

20111 yr2012

Graduate Diploma in Business Administration, Business Administration and Management, General

Indian School of Management and Engineering

20053 yrs2008

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Headline

🚀 Business Development & Operations Professional | E-Commerce Growth | Logistics | Sales Expansion | Efficiency & Scalability |

About

Results-driven Business Operations & Business Development Leader with 14+ years of experience driving growth across e-commerce, logistics, and retail operations. Skilled in managing teams, developing client relationships, and delivering operational excellence while supporting sales and revenue expansion initiatives. Strong expertise in e-commerce platform deployment, logistics, inventory management, and financial oversight. Recognised for enhancing efficiency, building high-performing teams, and delivering measurable improvements in revenue, customer satisfaction, and operational performance.

Location

Bengaluru

AI stack

claude

gemini

grok

ChatGPT

Work experience

Business Development at Sushma Industries Pvt Ltd, Feb 2026 - Present · 8 mos, Bengaluru, Karnataka, India, Driving global business development for advanced pedal-assist torque sensor solutions for e-bikes and light electric vehicles. Responsible for identifying OEM opportunities, building strategic partnerships, and positioning high-precision torque sensing technology for next-generation mobility platforms. Key Responsibilities & Achievements: Developed international sales pipeline across e-bike manufacturers, drive-system suppliers, and mobility OEMs Promoted high-accuracy pedal torque sensor technology for improved ride performance, efficiency, and safety Engaged with engineering and product teams to align solutions with OEM specifications Conducted market research on global e-bike trends, regulations, and competitor technologies Initiated partnerships with distributors, system integrators, and component manufacturers Delivered technical presentations, proposals, and product positioning to decision-makers Supported customization discussions for integration into mid-drive and hub-motor systems Focus Areas: E-Mobility • E-Bike Components • Pedal Assist Systems (PAS) • Torque Sensors • OEM Business Development • Global Partnerships • Sustainable Transportation

Business Operations Manager at Aqualeo Digecom, Jun 2023 - Sep 2025 · 2 yrs 4 mos, Royal Tunbridge Wells, England, United Kingdom, • Acted as the central point of contact for 20+ UK and international clients, strengthening long-term business relationships and driving repeat engagement. • Managed remote teams of 15+ resources across India and Vietnam, delivering e-commerce and digital marketing projects for UK SMEs and startups. • Spearheaded client-facing e-commerce programs in the UK market, delivering tailored solutions that increased online sales by up to 30%. • Led end-to-end e-commerce operations including platform deployment, 50+ product launches, and CRM/payment integrations, enabling smoother customer journeys. • Drove business development by identifying cross-selling opportunities, contributing to 15% revenue growth from existing UK clients. • Coordinated cross-functional teams to deliver scalable e-commerce and digital marketing initiatives, achieving a 95% on-time delivery rate. • Provided strategic advisory to UK clients on best practices for e-commerce growth and digital marketing, helping several businesses achieve double-digit sales growth. • Improved client retention by implementing performance tracking and feedback loops, leading to a 20% increase in repeat contracts.

Senior Operations Manager at EASYECOM, Apr 2023 - Jun 2023 · 3 mos, Bangalore Urban, Karnataka, India, • Oversaw e-commerce operations ensuring seamless delivery. • Implemented omni-channel ERP systems to address warehouse and inventory challenges. • Maintained onboarding timelines, delivering strong client support. • Collaborated with sales teams to onboard 10+ enterprise clients within 3 months, contributing to 20% revenue uplift. • Supported pre-sales efforts by demonstrating ERP capabilities to prospective clients, driving conversions.

Sales specialist at Amazon.in, Jun 2021 - Mar 2023 · 1 y 9 mo, Bangalore, Acquired and managed business clients, achieving 3+ new clients weekly and generating ₹40,000+ per week in recurring revenue. Utilized Salesforce and Zoho for CRM management, lead tracking, and data-driven performance analytics. Partnered with BDM and leadership teams to align sales and GTM strategies, exceeding KPI targets. Implemented API and AWS integrations to streamline client operations.

Assistant Manager at Xpressbees Logistics Solutions Pvt Ltd, Jan 2018 - Jun 2023 · 5 y 5 mo, Bangalore, Managed key e-commerce clients contributing ₹80+ lakh annually in billing. Surpassed annual revenue targets of ₹2 crore+, securing additional ₹80 lakh via cross-selling. Introduced process automation and workflow optimizations that enhanced efficiency by 15%. Worked with tech teams on API-based warehouse management solutions.

Business development associate at DELHIVERY ltd, Aug 2015 - Dec 2017 · 2 y 4 mo, Bangalore, Conducted market analysis to expand logistics operations across new Indian territories. Achieved ₹1.2–₹2 crore annual billing, improving market reach and client portfolio. Designed and implemented API-driven logistics systems processing 20K–50K orders/day. Strengthened stakeholder relationships, improving customer satisfaction and retention.

Business development executive at Intellifour software pvt ltd, Jun 2014 - Jul 2015 · 1 y 1 mo, Bangalore, Recruited and trained sales and operations teams for IT clients like HCL, L&T, and Harman. Implemented CRM processes that improved pipeline visibility and conversion by 25%. Enhanced team performance through data-driven performance tracking.

Property specialist at Indiahomes pvt ltd, May 2013 - Dec 2013 · 7 mo, Bangalore, Managed sales and marketing for A & B category builders, achieving ₹3.5–₹4 crore annual billings. Drove consistent sales success through relationship-based client engagement.

Senior Business development Executive at Nest connectivity solutions Pvt Ltd, Aug 2008 - Aug 2011 · 3 y, Bangalore, Oversaw national B2B sales for Optic Fibre Passive Product Range (SFO Division). Generated ₹3.2–₹4 crore annually while supporting R&D and technical solution development.

Education

Master of Business Administration, International Marketing, The Manchester Metropolitan University

Graduate Diploma in Business Administration, Business Administration and Management, General, Indian School of Management and Engineering