Shashank Bendre, CRME profile photo 1 on Tal

Shashank Bendre, CRME

Associate Consultant @ ZS | Ex-Udaan, Swiggy, Marriott, Accor | PGP - Masters’ Union | IHM - Aurangabad

Pune District

8+ years of work experience

ZS
Feb 20242 yrs 8 mosPresent

Pune

• Leading service delivery and portfolio management for hospitality client, driving revenue growth and operational excellence across a portfolio of 70+ hotels. • Develop and execute data-driven revenue management and pricing strategies to optimize profitability, market share. • Managed multi-phase strategic rollouts from pilot to steady-state, ensuring adherence to SLAs and delivering scalable, sustainable solutions. • Design and implement automation frameworks and performance dashboards that enhance operational efficiency and enable actionable business insights. • Facilitate portfolio reviews and lead cross-functional teams, mentoring to align business objectives with market trends and analytics. • Certified Revenue Management Executive (CRME) expertise and industry best practices to deliver transformative consulting solutions and measurable client success.
udaan.com
Mar 20223 mosMay 2022

● Led a team of 4 sourcing officers and managed the category portfolio of INR 6 Cr + Gross Merchandise Value (GMV) ● Penetrated 5 local brands and 12 SKUs in the oil portfolio across 4 cities, aiming towards reducing vendor dependability ● Developed a process to record daily market rates for trend analysis subsequently minimizing losses due to market volatility ● Managed inventory levels to maintain 85% as against the recommended benchmark of 70% avoiding lost sales by 15-20% ● Ensured maximum GMV coverage and market share by adopting Competitive, penetration, and Dynamic pricing strategies
udaan.com
Sep 20201 yr 7 mosMar 2022

Chhatrapati Sambhajinagar, Maharashtra, India

● Launched the city operations, directing 80 executives which included their hiring, onboarding, training and beat planning ● Executed marketplace and warehouse model by carrying out demand surveys, vendor onboarding and SKU finalisation ● Assigned categories of Sugar, Oil, Rice, Pulses, Flour, Dry Fruit, Spices and marketplace by mapping individual strengths ● Scaled revenue portfolio from INR 1.5-2 Cr to INR 10 Cr+ per month by leading the sourcing team of 10 members ● Reduced TAT as a result of automated inventory and pricing processes; stemming margin growth and SKU optimisation ● Delivered ~1.2x positive contribution margins consistently for over 18 months achieving CM1 of 3% across categories ● Received ‘Zero to Hero’ award for achieving the lowest aged inventory in West region, aimed at reducing working capital
Swiggy
Feb 20206 mosJul 2020

Aurangabad

● Managed 50+ key accounts maintaining 60% of the city’s Ad-sales portfolio, contributing to ~ 50-60% of monthly revenue ● Managed a Gross Margin Value (GMV) portfolio of INR 60 lacs and an order portfolio of ~28K + per month ● Reduced the cost per order by reducing discount sharing burn, and increased the restaurant-driven GMV of the city
Swiggy
Dec 20181 yr 3 mosFeb 2020

Chhatrapati Sambhajinagar, Maharashtra, India

● Responsible for onboarding restaurant partners and increasing the restaurant base from 50 to 400+ in a span of 6 months ● Driving order growth from 300 to 1200 + orders per day, through organic trade discount enrolment and inorganic Ad Sales ● Achieved a CX score of 120% by through improved SLA, item availability, IGCC and maintaining RDC under 0.5%
Marriott International
Jun 20186 mosNov 2018

Hyderabad, Telangana, India

● Achieved 230% of quarterly sales targets of 1 Cr ● Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction ● Maintained accounts alongside the national sales team for leads
AccorHotels
Feb 20185 mosJun 2018

Goa

● Responsible for the sales function on-site to carry out familiarization trips and convert potential leads ● Expanded and tapped into the non-residential segment and generated the highest non-residential revenue of INR 2 Cr ● Managing charter travel agents, and contracting all Requests for proposals (RFPs) over various platforms like Lanyon and Cvent
AccorHotels
Aug 20161 yr 6 mosJan 2018

Goa

● Maintained lead tracker for pipeline and forecast ● Cross-trained across departments to understand the business model ● Maintained the PMS (property management system) for the sales department

Shashank’s AI Stack

claude
claude
ChatGPT
ChatGPT
Microsoft Copilot
Microsoft Copilot

Education

Masters' Union

Master of Business Administration - MBA, Technology and Business Management

Masters' Union

20221 yr2023
The University of Huddersfield

B.A (Honours), Restaurant, Culinary, and Catering Management/Manager

The University of Huddersfield

20124 yrs2016

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Headline

Associate Consultant @ ZS | Ex-Udaan, Swiggy, Marriott, Accor | PGP - Masters’ Union | IHM - Aurangabad

About

A results driven strategist with over 8 years of cross industry experience, I bring a unique blend of consulting insight and operational grit to fast growing organizations. From optimizing hospitality operations to spearheading revenue growth across FMCG and e-commerce sectors, I have a proven track record of turning complex challenges into scalable, efficient solutions. At ZS Associates, I refined my skills in data-driven decision making and client partnership, consistently delivering value that accelerates business momentum.I thrive in dynamic environments where agility, innovation, and collaboration drive success. I am passionate about building strong teams, mentoring talent, and driving measurable outcomes that fuel long term growth.

Location

Pune District

AI stack

claude

ChatGPT

Microsoft Copilot

Work experience

Associate Consultant at ZS, Feb 2024 - Present · 2 yrs 8 mos, Pune, • Leading service delivery and portfolio management for hospitality client, driving revenue growth and operational excellence across a portfolio of 70+ hotels. • Develop and execute data-driven revenue management and pricing strategies to optimize profitability, market share. • Managed multi-phase strategic rollouts from pilot to steady-state, ensuring adherence to SLAs and delivering scalable, sustainable solutions. • Design and implement automation frameworks and performance dashboards that enhance operational efficiency and enable actionable business insights. • Facilitate portfolio reviews and lead cross-functional teams, mentoring to align business objectives with market trends and analytics. • Certified Revenue Management Executive (CRME) expertise and industry best practices to deliver transformative consulting solutions and measurable client success.

Regional Buyer - Edible Oils at udaan.com, Mar 2022 - May 2022 · 3 mos, ● Led a team of 4 sourcing officers and managed the category portfolio of INR 6 Cr + Gross Merchandise Value (GMV) ● Penetrated 5 local brands and 12 SKUs in the oil portfolio across 4 cities, aiming towards reducing vendor dependability ● Developed a process to record daily market rates for trend analysis subsequently minimizing losses due to market volatility ● Managed inventory levels to maintain 85% as against the recommended benchmark of 70% avoiding lost sales by 15-20% ● Ensured maximum GMV coverage and market share by adopting Competitive, penetration, and Dynamic pricing strategies

Area Lead - Supply at udaan.com, Sep 2020 - Mar 2022 · 1 yr 7 mos, Chhatrapati Sambhajinagar, Maharashtra, India, ● Launched the city operations, directing 80 executives which included their hiring, onboarding, training and beat planning ● Executed marketplace and warehouse model by carrying out demand surveys, vendor onboarding and SKU finalisation ● Assigned categories of Sugar, Oil, Rice, Pulses, Flour, Dry Fruit, Spices and marketplace by mapping individual strengths ● Scaled revenue portfolio from INR 1.5-2 Cr to INR 10 Cr+ per month by leading the sourcing team of 10 members ● Reduced TAT as a result of automated inventory and pricing processes; stemming margin growth and SKU optimisation ● Delivered ~1.2x positive contribution margins consistently for over 18 months achieving CM1 of 3% across categories ● Received ‘Zero to Hero’ award for achieving the lowest aged inventory in West region, aimed at reducing working capital

Key Account Manager at Swiggy, Feb 2020 - Jul 2020 · 6 mos, Aurangabad, ● Managed 50+ key accounts maintaining 60% of the city’s Ad-sales portfolio, contributing to ~ 50-60% of monthly revenue ● Managed a Gross Margin Value (GMV) portfolio of INR 60 lacs and an order portfolio of ~28K + per month ● Reduced the cost per order by reducing discount sharing burn, and increased the restaurant-driven GMV of the city

Sales Manager at Swiggy, Dec 2018 - Feb 2020 · 1 yr 3 mos, Chhatrapati Sambhajinagar, Maharashtra, India, ● Responsible for onboarding restaurant partners and increasing the restaurant base from 50 to 400+ in a span of 6 months ● Driving order growth from 300 to 1200 + orders per day, through organic trade discount enrolment and inorganic Ad Sales ● Achieved a CX score of 120% by through improved SLA, item availability, IGCC and maintaining RDC under 0.5%

Assistant Sales Manager at Marriott International, Jun 2018 - Nov 2018 · 6 mos, Hyderabad, Telangana, India, ● Achieved 230% of quarterly sales targets of 1 Cr ● Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction ● Maintained accounts alongside the national sales team for leads

Assistant Manager Sales at AccorHotels, Feb 2018 - Jun 2018 · 5 mos, Goa, ● Responsible for the sales function on-site to carry out familiarization trips and convert potential leads ● Expanded and tapped into the non-residential segment and generated the highest non-residential revenue of INR 2 Cr ● Managing charter travel agents, and contracting all Requests for proposals (RFPs) over various platforms like Lanyon and Cvent

New Generation Leader (Management Trainee) at AccorHotels, Aug 2016 - Jan 2018 · 1 yr 6 mos, Goa, ● Maintained lead tracker for pipeline and forecast ● Cross-trained across departments to understand the business model ● Maintained the PMS (property management system) for the sales department

Education

Master of Business Administration - MBA, Technology and Business Management, Masters' Union

B.A (Honours), Restaurant, Culinary, and Catering Management/Manager, The University of Huddersfield