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Shashank Allam

Trust & Safety Analyst || Content Moderation & Policy Enforcement || Excel Dashboards & Data Analysis ||Google Ads, YouTube, Meta Policies.

Hyderabad

3+ years of work experience

GENPACT
Jan 20265 mosPresent

GENPACT
Dec 20241 yr 2 mosJan 2026

- Conducted audits of website and social media content—including text, images, and videos—to ensure alignment with company guidelines and community standards. - Identified and flagged violations such as hate speech, bullying, harassment, obscene language, and illegal imagery, including content related to child protection laws. - Reviewed user-generated content for bias or discrimination based on age, race, religion, disability status, sexual orientation, or gender identity/expression, ensuring ethical and inclusive moderation. - Monitored social media channels and online platforms for illegal activity, policy violations, and emerging risks, escalating high-priority cases to internal teams. - Applied legal and regulatory frameworks to assess content legality, removing material that violated state or international laws while maintaining platform integrity. - Utilized moderation dashboards and Excel-based tools to track review metrics, document actions, and maintain high accuracy in decision-making. - Collaborated with cross-functional teams to improve policy enforcement workflows and contribute to safer digital environments.
Career Break
Apr 20248 mosNov 2024

SHAFT SOFTWARE SOLUTIONS PRIVATE Ltd
Sep 20237 mosMar 2024

Hyderabad, Telangana, India

- Mastered methodologies such as Waterfall, V-model, and Agile. Gained a comprehensive understanding of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). - Developed expertise in White Box and Black Box Testing, performing Smoke, Sanity, Regression, and Retesting. - Utilized LoadRunner and JMeter, covering protocols such as Web HTTP/HTML, Web Services, Kafka, TruClient, SAP GUI, SAP Web. - Developed scripts using VuGen and conducted comprehensive Load, Stress, Spike, and Endurance Testing - Analyzed performance reports with LoadRunner Analyzer, optimized performance using profiling tools (jvisualVM, JMC, jconsole, Dynatrace, AppDynamics), and monitored performance with PerfMon and SiteScope.
Wipro
Jan 20227 mosJul 2022

Hyderabad, Telangana, India

- Executed comprehensive evaluations of advertising content to ensure compliance with Google AdWords standards, maintaining user trust and platform integrity. - Utilized advanced data analysis to identify and address policy violations, reinforcing adherence to advertising regulations. - Applied critical thinking and meticulous attention to detail in content review, significantly enhancing the effectiveness of the Trust & Safety Department.

Education

Bachelor's degree, Mechanical Engineering

Sri Indu College Of Engineering & Technology

20154 yrs2019

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Headline

Trust & Safety Analyst || Content Moderation & Policy Enforcement || Excel Dashboards & Data Analysis ||Google Ads, YouTube, Meta Policies.

About

As a Trust & Safety Analyst with hands-on experience in content moderation, policy enforcement, and digital compliance, I’m passionate about creating safer online spaces. I’ve worked across platforms like Google Ads, YouTube, and Meta, ensuring that user-generated content aligns with community guidelines and legal standards. With a strong foundation in Excel (dashboards, macros, and data analysis), I bring analytical precision to every decision. My journey includes roles at Genpact and Wipro, each experience reinforcing my commitment to integrity, transparency, and continuous learning

Location

Hyderabad

Work experience

Subject Metter Expert at GENPACT, Jan 2026 - Present · 5 mos

Process Associate at GENPACT, Dec 2024 - Jan 2026 · 1 yr 2 mos, - Conducted audits of website and social media content—including text, images, and videos—to ensure alignment with company guidelines and community standards. - Identified and flagged violations such as hate speech, bullying, harassment, obscene language, and illegal imagery, including content related to child protection laws. - Reviewed user-generated content for bias or discrimination based on age, race, religion, disability status, sexual orientation, or gender identity/expression, ensuring ethical and inclusive moderation. - Monitored social media channels and online platforms for illegal activity, policy violations, and emerging risks, escalating high-priority cases to internal teams. - Applied legal and regulatory frameworks to assess content legality, removing material that violated state or international laws while maintaining platform integrity. - Utilized moderation dashboards and Excel-based tools to track review metrics, document actions, and maintain high accuracy in decision-making. - Collaborated with cross-functional teams to improve policy enforcement workflows and contribute to safer digital environments.

Health and well-being at Career Break, Apr 2024 - Nov 2024 · 8 mos

Performance Test Engineer at SHAFT SOFTWARE SOLUTIONS PRIVATE Ltd, Sep 2023 - Mar 2024 · 7 mos, Hyderabad, Telangana, India, - Mastered methodologies such as Waterfall, V-model, and Agile. Gained a comprehensive understanding of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). - Developed expertise in White Box and Black Box Testing, performing Smoke, Sanity, Regression, and Retesting. - Utilized LoadRunner and JMeter, covering protocols such as Web HTTP/HTML, Web Services, Kafka, TruClient, SAP GUI, SAP Web. - Developed scripts using VuGen and conducted comprehensive Load, Stress, Spike, and Endurance Testing - Analyzed performance reports with LoadRunner Analyzer, optimized performance using profiling tools (jvisualVM, JMC, jconsole, Dynatrace, AppDynamics), and monitored performance with PerfMon and SiteScope.

Associate at Wipro, Jan 2022 - Jul 2022 · 7 mos, Hyderabad, Telangana, India, - Executed comprehensive evaluations of advertising content to ensure compliance with Google AdWords standards, maintaining user trust and platform integrity. - Utilized advanced data analysis to identify and address policy violations, reinforcing adherence to advertising regulations. - Applied critical thinking and meticulous attention to detail in content review, significantly enhancing the effectiveness of the Trust & Safety Department.

Education

Bachelor's degree, Mechanical Engineering, Sri Indu College Of Engineering & Technology