---
title: "Shashank Agrawal - Senior Software Engineer in Bengaluru | Tal"
description: "Meet Shashank Agrawal, Senior Software Engineer @ CRED | Platform Engineering • Distributed Systems • AI Agents • Backend Systems based in Bengaluru. AI stack includes claude code, claude, and gemini."
image: "https://tal.club/meet/shashank-agrawal-1/share-image"
---

# Shashank Agrawal on Tal

## Headline

Senior Software Engineer @ CRED \| Platform Engineering • Distributed Systems • AI Agents • Backend Systems

## About

I'm a backend and platform engineer who enjoys building systems that other engineers and businesses can build upon\. Over the past 5\+ years, I've worked across fintech and insurance, designing distributed systems, reusable backend platforms, and event\-driven architectures that operate at production scale\. At CRED, I've built platforms from the ground up, including: \- A configuration\-driven insurer integration platform processing 1\.5M\+ quote requests/day\. \- A real\-time assistance platform that processes millions of events to orchestrate contextual customer journeys across multiple channels\. Beyond product development, I care deeply about engineering excellence—reliability, observability, platform abstractions, developer productivity, and operational simplicity\. More recently, I've been exploring AI\-native software engineering\. I use Claude Code extensively in day\-to\-day development and have built engineering agents for production debugging, incident triage, code review, testing, documentation, knowledge retrieval, and on\-call assistance using LLMs and the Model Context Protocol \(MCP\)\. Areas I'm most interested in: \- Distributed Systems \- Platform Engineering \- Event\-Driven Architectures \- AI\-Native Engineering \- Developer Tooling \- Reliability Engineering Always happy to connect with engineers who enjoy solving large\-scale backend and platform problems\.

## Location

Bengaluru

## AI stack

claude code

claude

gemini

ChatGPT

## Work experience

Senior Software Engineer at CRED, Oct 2022 \- Present · 4 yrs 1 mo, Bengaluru, Backend and platform engineering for CRED's Mint and Insurance businesses — 12M\+ users, ₹5,000Cr\+ lifetime investment volume\. \- Built the insurance middleware platform from scratch — a configuration\-driven insurer integration layer\. 1\.5M\+ quote requests/day at sub\-200 ms p90\. \- Built the assistance platform from scratch — real\-time, event\-driven, orchestrating user journeys across in\-app, WhatsApp, AI calling, and support automation\. \- Onboarded multiple insurance partners: ₹50Cr\+ premium, 238K\+ policies, reconciliation effort down 80%\. \- Building autonomous agents for production debugging, incident triage, and on\-call using Claude Code, MCP, and LLM APIs\.

Software Engineer at Deloitte Digital, Jun 2021 \- Oct 2022 · 1 yr 5 mos, Bengaluru, Backend services and enterprise integrations for cloud\-native digital platforms — scalable APIs and distributed workflows\.

## Education

Bachelor of Technology \- BTech, Electrical and Electronics Engineering, Indian Institute of Technology, Indore

[View the original profile](https://tal.club/meet/shashank-agrawal-1)

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