Headline

Practice Lead, Capital Markets & Wealth – IBM Consulting | Global Banking & Digital Transformation Leader | Adjunct Faculty – London Business School & INSEAD

About

I lead digital transformation in banking and capital markets, helping global institutions become faster, smarter, and more human at scale. With experience across 45+ countries, I have advised Fortune 500 firms and startups on product strategy, business model innovation, and enterprise execution. My focus today is institutional banking (capital markets, treasury, and wealth), where I apply AI and creative re-imagination to sensitive regulatory areas such as client lifecycle management (CLM), KYC/AML, and high-volume servicing. Along the way, I have co-founded three companies, including one that grew to 180 staff across Asia Pacific, and built platforms that handle 70 million clicks daily. These experiences have shaped how I approach performance and resilience at scale. Beyond consulting, I teach in Executive MBA programs at INSEAD and London Business School, exploring how design, data, and AI can make enterprises both more agile and more ethical.

Location

Canada

Work experience

Practice Lead, Capital Markets & Wealth at IBM, Jun 2020 - Present · 6 yrs 2 mos

Advisory Board at Viewbl, Apr 2019 - Present · 7 yrs 4 mos, Greater New York City Area

Adjunct Professor at London Business School, May 2015 - Present · 11 yrs 3 mos

Vice President, Client Experience & Digital Platforms at Zafin, Dec 2016 - Dec 2018 · 2 yrs 1 mo, Toronto, Ontario, Canada

Head of Digital Experience, Global Digital Banking at Standard Chartered Bank, Sep 2012 - Dec 2016 · 4 yrs 4 mos, Singapore

Education

Executive, Stanford University Graduate School of Business

M.Phil, The Hong Kong University of Science and Technology