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Sharwan Singh

Products @Sapiens B2B SaaS | Supply Chain | Insurance | Product Strategy | AI-Driven Product Management | Agile Delivery

Bengaluru

9+ years of work experience

Sapiens
May 20251 yr 5 mosPresent

Bangalore Urban, Karnataka, India

Leading product delivery for Sapiens Digital R&D, focused on customer, agent, and broker digital experiences across Property & Casualty and Life Insurance domains. • Own product roadmap, backlog prioritization, and release planning for digital insurance capabilities. • Translate complex insurance workflows into scalable product requirements, epics, and user stories. • Collaborate with Architecture, Engineering, UX, QA, DevOps, and business stakeholders to deliver API-driven digital solutions. • Drive product adoption and usability improvements through customer feedback, analytics, and production insights. • Balance business priorities, regulatory requirements, technical debt, and platform scalability to maximize product value. • Leverage AI tools such as Claude AI and ChatGPT to accelerate requirement gathering, user story creation, documentation, and product discovery.
Paramount Software Solutions, Inc
Dec 20222 yrs 5 mosApr 2025

Bengaluru, Karnataka, India

Led product strategy and execution for a Supply Chain Management (SCM) platform serving enterprise customers (ERP). • Owned product roadmap, backlog management, and feature prioritization across multiple Scrum teams. • Built solutions focused on order management, inventory visibility, demand forecasting, and procurement optimization. • Conducted customer interviews, market research, and competitor analysis to identify product opportunities. • Collaborated with engineering, business, and leadership teams to align product strategy with organizational goals. • Improved procurement workflow efficiency by 20% through data-driven process optimization. • Managed stakeholder communication across 50+ cross-functional partners.
LoadShare Networks
Jan 202211 mosNov 2022

Worked at the intersection of product, operations, and customer success to enhance logistics and supply chain technology solutions. • Spearheaded E-Way Bill automation initiatives, improving compliance and operational efficiency. • Conducted customer discovery through surveys, interviews, and on-site visits to identify product improvements. • Collaborated with leadership and engineering teams to define and execute supply chain technology roadmaps. • Performed market research and competitive analysis to drive feature enhancements and product differentiation. • Contributed to initiatives that increased revenue by 10% through improved product capabilities. • Led a team of 6 members supporting product delivery and customer success initiatives.
LoadShare Networks
Nov 20192 yrs 2 mosDec 2021

Bangalore

Finflux
Feb 20199 mosOct 2019

Bengaluru, Karnataka, India

Supported enterprise software implementations and customer onboarding for Learning Management Systems (LMS) and Loan Origination Systems (LOS). • Led customer implementations and configuration activities for NBFC clients. • Managed cloud-based LMS deployments and user onboarding programs. • Delivered customer training programs that improved platform adoption and reduced support dependencies. • Acted as a key liaison between customers and technical teams to ensure successful project delivery. • Received Employee of the Year recognition for exceptional customer impact and service delivery.
Mar 20171 yr 11 mosJan 2019

Bengaluru, Karnataka, India

Successfully led end-to-end implementation of enterprise software solutions for 3 key clients across diverse domains. Managed requirement gathering, solution configuration, client training, and post-implementation support to ensure seamless adoption. Collaborated closely with cross-functional teams to tailor product setups based on business needs, contributing to improved client satisfaction and on-time project delivery.

Sharwan’s AI Stack

claude code
claude code
claude
claude
gemini
gemini
grok
grok
openai
openai
ChatGPT
ChatGPT

Education

Subharti University

Master of Business Administration - MBA, Information Technology

Subharti University

20222 yrs2024

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Headline

Products @Sapiens B2B SaaS | Supply Chain | Insurance | Product Strategy | AI-Driven Product Management | Agile Delivery

About

Product Manager with 7+ years of experience building B2B SaaS products across Supply Chain, Logistics, and Insurance domains. Experienced in product strategy, roadmap management, stakeholder collaboration, Agile delivery, and data-driven decision-making. I enjoy transforming complex business challenges into scalable digital solutions that improve customer experience and drive business outcomes. My expertise includes product discovery, backlog prioritization, process optimization, and cross-functional leadership. Currently, I am expanding my focus on AI-driven product management and leveraging tools like Claude AI and ChatGPT to enhance product discovery, requirements management, and team productivity.

Location

Bengaluru

AI stack

claude code

claude

gemini

grok

openai

ChatGPT

Work experience

Senior Product Owner at Sapiens, May 2025 - Present · 1 yr 5 mos, Bangalore Urban, Karnataka, India, Leading product delivery for Sapiens Digital R&D, focused on customer, agent, and broker digital experiences across Property & Casualty and Life Insurance domains. • Own product roadmap, backlog prioritization, and release planning for digital insurance capabilities. • Translate complex insurance workflows into scalable product requirements, epics, and user stories. • Collaborate with Architecture, Engineering, UX, QA, DevOps, and business stakeholders to deliver API-driven digital solutions. • Drive product adoption and usability improvements through customer feedback, analytics, and production insights. • Balance business priorities, regulatory requirements, technical debt, and platform scalability to maximize product value. • Leverage AI tools such as Claude AI and ChatGPT to accelerate requirement gathering, user story creation, documentation, and product discovery.

Product Manager at Paramount Software Solutions, Inc, Dec 2022 - Apr 2025 · 2 yrs 5 mos, Bengaluru, Karnataka, India, Led product strategy and execution for a Supply Chain Management (SCM) platform serving enterprise customers (ERP). • Owned product roadmap, backlog management, and feature prioritization across multiple Scrum teams. • Built solutions focused on order management, inventory visibility, demand forecasting, and procurement optimization. • Conducted customer interviews, market research, and competitor analysis to identify product opportunities. • Collaborated with engineering, business, and leadership teams to align product strategy with organizational goals. • Improved procurement workflow efficiency by 20% through data-driven process optimization. • Managed stakeholder communication across 50+ cross-functional partners.

Product Support Manager at LoadShare Networks, Jan 2022 - Nov 2022 · 11 mos, Worked at the intersection of product, operations, and customer success to enhance logistics and supply chain technology solutions. • Spearheaded E-Way Bill automation initiatives, improving compliance and operational efficiency. • Conducted customer discovery through surveys, interviews, and on-site visits to identify product improvements. • Collaborated with leadership and engineering teams to define and execute supply chain technology roadmaps. • Performed market research and competitive analysis to drive feature enhancements and product differentiation. • Contributed to initiatives that increased revenue by 10% through improved product capabilities. • Led a team of 6 members supporting product delivery and customer success initiatives.

Deputy Manager Product Support at LoadShare Networks, Nov 2019 - Dec 2021 · 2 yrs 2 mos, Bangalore

Customer Success Engineer at Finflux, Feb 2019 - Oct 2019 · 9 mos, Bengaluru, Karnataka, India, Supported enterprise software implementations and customer onboarding for Learning Management Systems (LMS) and Loan Origination Systems (LOS). • Led customer implementations and configuration activities for NBFC clients. • Managed cloud-based LMS deployments and user onboarding programs. • Delivered customer training programs that improved platform adoption and reduced support dependencies. • Acted as a key liaison between customers and technical teams to ensure successful project delivery. • Received Employee of the Year recognition for exceptional customer impact and service delivery.

Implementation Engineer at Siddhartha Technologies, Mar 2017 - Jan 2019 · 1 yr 11 mos, Bengaluru, Karnataka, India, Successfully led end-to-end implementation of enterprise software solutions for 3 key clients across diverse domains. Managed requirement gathering, solution configuration, client training, and post-implementation support to ensure seamless adoption. Collaborated closely with cross-functional teams to tailor product setups based on business needs, contributing to improved client satisfaction and on-time project delivery.

Education

Master of Business Administration - MBA, Information Technology, Subharti University