---
title: "Sharon Lynch - Secretary Board of Directors in Mumbai | Tal"
description: "Meet Sharon Lynch, Customer Experience & Performance Marketing Leader | Secretary to the Board of Directors | Strategic Growth based in Mumbai."
image: "https://tal.club/meet/sharon-lynch/share-image"
---

# Sharon Lynch on Tal

## Headline

Customer Experience & Performance Marketing Leader \| Secretary to the Board of Directors \| Strategic Growth

## About

I am a results\-driven professional who thrives at the intersection of Corporate Governance and Customer Excellence\. With a career built on driving growth at organizations like Vijay Exports and Tata Consultancy Services, I specialize in bridging the gap between high\-level board strategy and front\-line operational execution\. My expertise lies in transforming customer journeys and optimizing performance marketing to deliver measurable business impact\. I am passionate about leading high\-performing teams and creating systems that harmonize organizational goals with exceptional customer satisfaction\. Core Competencies: Leadership: Operations Management & Board of Directors Secretariat\. Growth: Digital & Performance Marketing Strategy\. Experience: Enhancing CX/CS Life Cycles & Relationship Management\. Execution: Recruitment Strategy & Team Development in fast\-paced environments\. I am currently exploring leadership opportunities in Mumbai where I can contribute to strategic growth and operational success\. Let’s connect to explore how we can collaborate\!

## Location

Mumbai

## Work experience

Secretary Board of Directors at Vijay Exports, Mar 2025 \- Present · 1 yr 4 mos, Mumbai

Senior Process Associate at Tata Consultancy Services, Sep 2022 \- Jan 2025 · 2 yrs 5 mos, Mumbai

Customer Service Specialist at Tata Consultancy Services, Sep 2022 \- Jan 2025 · 2 yrs 5 mos, Mumbai

Senior Process Associate at Tata Consultancy Services, Sep 2022 \- Jan 2025 · 2 yrs 5 mos, Mumbai, Maharashtra, India

Customer Experience Manager at Whitehat Education Technology Pvt\. Ltd\., Jun 2020 \- May 2022 · 2 yrs

Senior Customer Service Executive at INTELENET GLOBAL SERVICES PVT LTD, Feb 2018 \- Feb 2019 · 1 yr 1 mo

Senior Customer Service Executive at Teamglobal Logistics Pvt\. Ltd\., May 2014 \- Jun 2015 · 1 yr 2 mos

## Education

MBA, Marketing, MET Institute of Management

Higher National Diploma, Foreign Trade, Mumbai university

[View the original profile](https://tal.club/meet/sharon-lynch)

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