Sharath kumar on Tal
Headline
PMP® Certified | US Healthcare RCM Operations Leader | People amp; Performance Management | Quality amp; Training | Process Improvement | Six Sigma Black Belt | CRCS | Scrum Master
About
I am a US Healthcare Revenue Cycle Management (RCM) professional with 13+ years of experience spanning healthcare operations, people leadership, training, quality management, and process improvement. As a PMP®-certified professional with Above Target performance in all three PMP examination domains, I bring a structured, data-driven approach to operational delivery, stakeholder management, risk identification, problem-solving, and continuous improvement. Core expertise• US Healthcare RCM Operations and Service Delivery• Benefit Verification, Billing, Claims, Accounts Receivable, Denials, and Payment Posting• People Leadership, Coaching, Performance Management, and Employee Development• SLA/KPI Management, Productivity, Quality, TAT, and Escalation Management• Quality Audits, Root Cause Analysis, Error Trend Analysis, and Corrective Actions• Workforce Planning, Workload Prioritization, and Operational Reporting• Training, Knowledge Management, and Process Standardization• Stakeholder Collaboration, Client Escalations, and Operational Governance• Process Improvement, Lean Six Sigma, and Project Management My approach focuses on developing capable teams, improving operational performance, strengthening quality and compliance, and translating business requirements into practical execution plans. I am interested in Operations Manager, Senior Manager, and Program Manager opportunities where I can combine my healthcare domain expertise, people leadership, project management skills, and continuous improvement mindset to deliver sustainable business outcomes. I believe in collaborative leadership, accountability, customer focus, and building a culture of continuous learning and operational excellence.
Work experience
Associate Manager at Fortrea, Jul 2023 - Present · 3 yrs 4 mos, Bengaluru, Karnataka, India
Process Trainer at Legato Health Technologies, Apr 2019 - Jul 2023 · 4 yrs 4 mos, Bangalore
Project Manager Team Lead at Legato Health Technologies, Apr 2019 - Jul 2023 · 4 yrs 4 mos, Bengaluru, Karnataka, India
Process Trainer at Legato Health Technologies, Apr 2019 - Oct 2020 · 1 yr 7 mos, Bangalore
Team Lead at CERNER INDIA HEALTH SERVICES PRIVATE LIMITED, Aug 2018 - Mar 2019 · 8 mos, Bengaluru, Karnataka, India
Technical Trainer at Omega Healthcare Management Services Private Limited, Jun 2013 - Aug 2018 · 5 yrs 3 mos, Bangalore
Technical Trainer at Omega Healthcare Management Services Private Limited, Jun 2013 - Jul 2018 · 5 yrs 2 mos, Bengaluru, Karnataka, India, Revenue cycle management
Education
Bbm, Business Administration and Management, General, Indo Asian Academy Degree College
