Headline

Analytics @Practo

About

Started by analysing Practo’s business and products. Got hooked, and learn to build them too. Now I build agents at Practo —  they talk to patients, help doctors in their online presence and audit video consults so humans don’t have to. Currently heads down on ATRP: AI that runs Practo. Reach out if you want to nerd out about any topic. I'm always interested.

Location

Bengaluru

AI stack

claude code

livekit

Agno

Dify

Letta

Vapi

Work experience

Software Engineer at Practo, Jul 2026 - Present · 1 mo, Bengaluru, Building AI agents for Practo

Business Analyst at Practo, Oct 2024 - Jun 2026 · 1 y 8 mo, Bengaluru, ▸ Engineering (Apr 2026 – now) - ATRP Platform — AI that runs Practo → Ally (agent for Assured Ops automation) - Stack: Python, Temporal, AWS, Bedrock / Claude SDK ▸ AI Automations (Apr 2025 – Mar 2026) - Care AI — health AI for patients - Follow-up AI — post-appointment patient-journey agent on WhatsApp (+200% reviews monthly) - Content Enrichment Agent for doctors (>75K datapoints in first 3 months) - AI Audit tool for video consults ▸ Analytics Solutions — Practo Assured & Clinics (Oct 2024 – Mar 2025) - Revenue attribution tool (+30% monthly Assured GM) - Revenue modelling + dynamic doctor lead-lists (micro-market implementation) - Management trackers across Assured functions - Customer Success trackers for patient-experience fulfilment 🏆 Master of Margin ×3 - Conversational Agents for Content Enrichment (Q3 - 2025/26) - Process Optimization Projects for Practo Assured (Q3 - 2024/25) - Revenue Attribution Tool (Q2 - 2024/25)

Business Analyst at Practo, Apr 2024 - Sep 2024 · 6 mos, Practo Reach (Ads Business) & GTM — Focus: KPIs, pricing, supply, process optimization

Education

Bachelor of Technology - BTech, Computer Science Engineering, PES University

Public links

github: https://github.com/sharatthh

leetcode: https://leetcode.com/sharathkrishnegowda