AI Product Manager | 0→1 & Platform Strategy | B2B SaaS · D2C · Fintech | Agentic AI & LLM Products

Mumbai

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Remote

Kolkata, West Bengal, India
Kolkata







Product and Growth Strategy
GrowthX®

Fellow, Product Management
Nextleap
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Product Manager & Product Consultant with ~4 years building and scaling AI-powered, 0→1, and platform products across B2B SaaS, D2C, and Fintech. I specialize in Product Strategy, Product Consulting, and AI/ML Product Management — turning ambiguous problems into shipped products through OKR-driven roadmapping, customer discovery, funnel analysis, and cross-functional leadership across engineering, design, data, and ops. Core expertise: Agentic AI & LLM Product Development · Conversational AI · 0→1 Product Strategy · Platform & Growth PM · I have also successfully done projects in Go-to-Market (GTM) Strategy · Pricing & Monetization · Customer Experience (CX) · Supply Chain & Logistics Products · Mobile-First Design · Retention & Engagement · Tools: SQL · Mixpanel · Amplitude · GA4 · BigQuery · Tableau · Figma · JIRA · Confluence · Claude API · GPT-4o Previously worked across: Fintech & BFSI · D2C E-commerce · Healthcare Tech · SaaS · AI Automation · Supply Chain & Logistics — and open to any domain where product thinking drives impact. Known for excellent stakeholder management and cross-functional influence to align engineering, design, data, ops, and CXOs around a shared roadmap. I've shipped two live AI products end-to-end and led platform systems processing ~$13M+/month in GMV, with hands-on work spanning Agentic AI, LLM integration, and consumer + enterprise product lines. Open to Product Manager, Senior PM, and Product Consultant roles at high-growth startups, scale-ups, and Big Tech. 📧 chaturvedisharanya@gmail.com
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Product Manager at The Sleep Company, Jun 2024 - May 2026 · 2 yrs, Mumbai, Product Manager, owning end-to-end product charter and roadmap for post-order experience, field operations, order infrastructure, and consumer app at a fast-growing D2C brand. - Agentic AI & Automation: Defined the product charter for AI service bots and drove the build end-to-end. Automated customer query resolution to achieve 90%+ task automation and 70%+ First Contact Resolution. Led a 2-person APM team. - Order Management System (OMS): Owned full product charter, UX, and backend architecture across 7+ functions. Automated manual post-order workflows, cutting turnaround time by 91% and cutting people cost to half. - Systems Integration & Automation: Architected SAP HANA integration across OMS, WMS, and POS, automating reconciliation across Legal, Risk, and Finance and establishing a single source of truth for audit readiness. - 0→1 Product Strategy: Conceived and built a field service platform from the ground up (web + mobile), including product vision, wireframes, and automated routing logic. Scaled technician capacity and cut ops costs. - Payments Product & Fintech: Owned product charter for refund payment infrastructure across 210+ locations planned SAP reconciliation, for ₹110Cr+ (~$13M+) GMV through 12 payment methods, and cut refund turnaround from days to hours. - AI/ML Product Development: Owned SensAI (iOS & Android) from concept to launch, a AI-powered sleep-tracking app adding ₹4 Cr (~$500K) in new revenue - Customer Experience (CX) & Retention: Redefined the post-order product charter, automating proactive customer touchpoints and cutting escalations while improving CSAT.
Data Product Manager at Data Sutram, Mar 2024 - Jun 2024 · 4 mos, Mumbai, Maharashtra, India, Product Manager for an AI-powered decision-making platform used by banks, NBFCs, and mutual fund houses. - Built LLM-based propensity models by working across diverse datasets — MCA filings, GST data, credit bureau records, and lifestyle data — to improve how financial institutions score and target customers. - Worked directly with banks, NBFCs, and mutual fund houses on customer discovery and requirement gathering, translating their complex needs into scalable product features that drove revenue growth and stronger client retention.
Associate Product Manager at Medikabazaar, Aug 2022 - Mar 2024 · 1 yr 8 mos, Mumbai, Maharashtra, India, Associate Product Manager for a healthcare B2B SaaS platform, building and scaling MedikaCloud for hospitals across India and the UAE. - Led user research and competitive analysis across hospitals in India and the UAE, working directly with CXOs and stakeholders to define the 0→1 healthcare SaaS roadmap. - Designed and wireframed landing pages, dashboards, and inventory management workflows in close partnership with design and engineering teams. - Built a predictive inventory engine using AI forecasting (Facebook Prophet, time-series models, regression algorithms) to reduce procurement inefficiencies. - Rolled out a CRM system for the sales team and created pricing models and go-to-market strategy to drive SaaS adoption. - Piloted MedikaCloud with hospitals across India and the UAE, optimizing procurement and inventory processes to prepare the platform for scale.
Product Management Intern at GullyCricket - Fantasy Cricket, May 2022 - Jun 2022 · 2 mos, Remote, Product Management Intern for a fantasy cricket app, rated 4.8 stars and live across the US, Canada, and UK. - Built a post-match analysis feature, working closely with design and engineering through tech sprints. - Analyzed user behavior to generate insights that shaped roadmap planning. - Revamped the product landing page to improve user experience.
Product Management Intern at Wings Activity, Oct 2020 - Jan 2021 · 4 mos, Kolkata, West Bengal, India, Worked closely with the founding team on: - Research and development of Pitch Decks - Planning & Development of expansion proposals and future goals. - Research and development of marketing strategy and competitive analysis. - Development of the UI of the web application for students
Loss Assesor at Anjanaye Surveyors Ltd, Aug 2020 - Oct 2020 · 2 mo, Kolkata, Cleared III Associate Exam- was working as Loss Assessor in 3P Insurance Survey firm.
Product and Growth Strategy, GrowthX®
Fellow, Product Management, Nextleap