Headline

Director / Head of Technology at Embark (Embassy Group) · Building the GCC platform — enterprise architecture, data, analytics & AI · Digital transformation | Ex - BCG, Lenskart

About

🚀 Technology Leader | Digital, Data & AI Platforms As a Technology Leader with 15 years of experience across product, architecture and consulting, I specialise in driving digital, data and AI transformation. I build the platforms, and the technology organisations, that deliver real results for global enterprises. My career has been about turning complex business goals into technology that improves processes, scales operations and drives growth. I thrive on turning a CXO's vision into a clear tech roadmap, an architecture, and a team that can deliver it. I've done this across automotive, manufacturing, mobility, real estate and e-commerce. I compare existing technology with the best global solutions and bring in the right vendors, so projects land within cost and quality targets. Currently, as Head of Technology at Embark (Embassy Group), I've set up the company's technology landscape and team, including the operating model, role charter and who owns what. I'm now leading the ground-up build of a future-state GCC platform, with AI built on the core data foundation from the start. Before this, as Principal Architect at BCG, I led go-to-market digitisation for clients in manufacturing, building materials, consumer goods and real estate. I also delivered end-to-end venture builds, including a platform for a Tier-1 automotive component maker and a data platform for mobility infrastructure. Earlier, at Lenskart, I built offline post-order management technology for 2,000+ stores in India and Singapore. 🛠️ Core Skills: - Digital, Data & AI Transformation - Technology Strategy & Roadmaps - Enterprise & Platform Architecture - Technology Organisation Design - Product Management - Vendor Evaluation & Negotiation - CXO Stakeholder Management - Cost & Budget Management 📈 Proven Results: I have a proven track record of: - Achieving up to 95% utilisation of GTM applications for multiple clients. - Onboarding 100 customers and 5,000 suppliers in the first month of a new venture platform, built for 10,000 concurrent users. - Scaling a new fulfilment model from 5 to 500 stores in 2 months, cutting logistics cost by 66% and raising customer NPS by 12%. - Handling 10x order growth through automation while keeping 99.5% inventory accuracy. 📬 Connect with Me: I'm always glad to connect with leaders building digital, data and AI capabilities at scale, across all industries and practices.

Location

Bengaluru

AI stack

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LM Studio

Work experience

Director of Technology at Embark, Mar 2026 - Present · 8 mos, Bengaluru, Karnataka, India, Setting up a Global Capability Centre in India is still mostly hand-built — long timelines, scattered spreadsheets, status that arrives by email. Embark (Embassy Group) is turning it into a product. I run the technology behind it. I own Embark's technology landscape end to end: the enterprise architecture, the data platform underneath it, and the technology organisation around it — operating model, build-vs-buy policy, delivery governance. What we're building is a core data platform, an analytics layer on top of it, back-end applications feeding it, and a multi-persona interface that gives clients, centre heads, vendor partners and our own delivery teams one source of truth across the GCC lifecycle. The point of it is a client who never has to email anyone to ask where their fit-out has reached, or how many offers went out last week — analytics with no human in the loop. Most of that work turns out to be data hygiene and standardisation with vendor partners, which is unglamorous and is also the whole game. AI goes live on that same data foundation, rather than as a parallel estate beside it. The architecture mirrors how Embark actually sells: marketing, sales, consulting, real estate and workspace, IT infrastructure, talent, managed services — several running in parallel on one GCC build, or a single one taken à la carte. Enterprise architecture · data platform & analytics · AI deployment · GCC setup & scale · digital transformation · technology operating model & governance · product management · vendor evaluation & onboarding

Technology Principal - Tech & Digital at Boston Consulting Group (BCG), Jan 2025 - Mar 2026 · 1 yr 3 mos, Bengaluru, Karnataka, India, As a Technology Principal at Boston Consulting Group, I have led transformative digital initiatives for clients in the Industrial Goods and Consumer Goods sectors. I directed Go-To-Market (GTM) digitisation efforts, conducting comprehensive analyses to streamline workflows and optimize applications for seamless integration. My responsibilities included thorough technical assessments and vendor evaluations, securing top-tier solutions through strategic negotiations. Leveraging agile methodologies, I implemented Salesforce, CRM, and other critical applications, achieving high utilisation rates and compliance standards. Additionally, I managed an end-to-end venture build for a Tier 1 automotive component manufacturer, focusing on tool manufacturing and supply chain operations across North and South America and Europe.

Principal Architect at Boston Consulting Group (BCG), Feb 2022 - Jan 2025 · 2 y 11 mo, Bengaluru, Conducted in-depth analysis and alignment of sales/partner team workflows, partner engagements, and customer journeys, laying the groundwork for a cohesive GTM architecture and seamless application integration with S/4 ERP, HRMS, Customer app, Analytics platform & bespoke applications to ensure end-to-end visibility and coverage for users.

Product Manager at Lenskart.com, Dec 2017 - Feb 2022 · 4 y 2 mo, India, During my time at Lenskart, I led the Offline Store Ops & Post Order Management for over 2000 stores, scaling operations and achieving an impressive 99.5% inventory accuracy. I lead a team to develop an Internal hybrid mobile app using Flutter, which significantly enhanced user engagement and operational efficiency. By implementing an estimation engine for instant price validation and integrating Google ML Kit for improved scanning, I streamlined the process for store operations. One of my proudest achievements was introducing & scaling a decentralized fitting mechanism, which drastically reduced travel time and logistics costs, ultimately boosting customer satisfaction. I managed substantial increases in order volume, maintained turnaround times during peak periods, and consistently delivered innovative solutions

Senior Developer at Ericsson India, Jan 2012 - Oct 2015 · 3 y 9 mo, Kolkata

Project Engineer at Wipro, Jun 2010 - Jan 2012 · 1 y 7 mo, Kolkata

Education

Master of Business Administration (MBA), Business Administration and Management, General, Indian Institute of Management, Shillong

Master of Business Administration (MBA), International Business, Ocean University of China