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Shantanu Jaiswal

Senior Product Manager | LegalZoom

Bengaluru

8+ years of work experience

LegalZoom
Jun 20242 yrs 5 mosPresent

Bengaluru, Karnataka, India

Kenko Health
Apr 20231 yr 3 mosJun 2024

Bengaluru, Karnataka, India

Building Kenko
MakeMyTrip
Sep 20227 mosMar 2023

Gurugram, Haryana, India

User Experience and flows for Flights Product team for Domestic and International flights across all plartforms
Nykaa
Apr 20226 mosSep 2022

India

Handling Payment and Checkout Experience along with Currencies - Gift Cards , Rewards and Wallet and Payment Offers across platforms (mweb, dweb, iOS & android) and different Nykaa entities - Nykaa.com, NykaaMan and Nykaa Fashion
Nykaa
Aug 20201 yr 8 mosMar 2022

India

Indiabulls Housing Finance Ltd
Jul 20182 yrs 2 mosAug 2020

Gurgaon, India

Revamp and digitization of in-house applications to centralized CRM platform with focus on Credit Underwriting process for incorporating Decision Engine rules Designed Digital Rewards and Recognition portal by merging industry standards with Indiabulls incentive program; effectively reduced TAT between application and approval of incentives by 30%; enhanced Sales team user experience; in turn reducing attrition rate by 20% over period of 6 months Created detailed and robust business framework for various service request(loan cancellation) after liaising with major stake holders from Credit, Operation, Insurance and Finance teams; process helped remove ambiguity and reducing TAT of Service Request

Shantanu’s AI Stack

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Education

Netaji Subhas Institute of Technology

Bachelor of Engineering - BE, Manufacturing Process and Automation Engineering

Netaji Subhas Institute of Technology

20134 yrs2017
City Montessori School

Indian Certificate of Secondary Education (ICSE & ISC), PCM

City Montessori School

20093 yrs2012

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Headline

Senior Product Manager | LegalZoom

About

I'm a Senior Product Manager with ~9 years of experience building consumer internet products across e-commerce, travel commerce, health-tech, and legal-tech, for users in India and the US. My path into product wasn't linear. I started as a data/business analyst, and gradually found my way into product management where the data-first thinking I built early on became my biggest edge. I don't just identify what's broken; I can usually tell you why, and by how much. Over the last 6 years across Nykaa, MakeMyTrip, Kenko Health and LegalZoom, I've worked across the full stack of what makes consumer products grow - discovery, checkout, payments, subscriptions, pricing experimentation, and marketplace ecosystems. I've been fortunate to work at companies at very different stages, from a Series-A startup to a publicly listed Indian and US company - and each taught me something the others couldn't.

Location

Bengaluru

AI stack

claude code

claude

Work experience

Senior Product Manager at LegalZoom, Jun 2024 - Present · 2 yrs 5 mos, Bengaluru, Karnataka, India

Product Manager at Kenko Health, Apr 2023 - Jun 2024 · 1 yr 3 mos, Bengaluru, Karnataka, India, Building Kenko

Product Manager at MakeMyTrip, Sep 2022 - Mar 2023 · 7 mos, Gurugram, Haryana, India, User Experience and flows for Flights Product team for Domestic and International flights across all plartforms

Product Manager at Nykaa, Apr 2022 - Sep 2022 · 6 mos, India, Handling Payment and Checkout Experience along with Currencies - Gift Cards , Rewards and Wallet and Payment Offers across platforms (mweb, dweb, iOS & android) and different Nykaa entities - Nykaa.com, NykaaMan and Nykaa Fashion

Associate Product Manager at Nykaa, Aug 2020 - Mar 2022 · 1 yr 8 mos, India

Business Analyst at Indiabulls Housing Finance Ltd, Jul 2018 - Aug 2020 · 2 yrs 2 mos, Gurgaon, India, Revamp and digitization of in-house applications to centralized CRM platform with focus on Credit Underwriting process for incorporating Decision Engine rules Designed Digital Rewards and Recognition portal by merging industry standards with Indiabulls incentive program; effectively reduced TAT between application and approval of incentives by 30%; enhanced Sales team user experience; in turn reducing attrition rate by 20% over period of 6 months Created detailed and robust business framework for various service request(loan cancellation) after liaising with major stake holders from Credit, Operation, Insurance and Finance teams; process helped remove ambiguity and reducing TAT of Service Request

Education

Bachelor of Engineering - BE, Manufacturing Process and Automation Engineering, Netaji Subhas Institute of Technology

Indian Certificate of Secondary Education (ICSE & ISC), PCM, City Montessori School