---
title: "Shankari Basak - fraud and risk management in Kolkata | Tal"
description: "Meet Shankari Basak, Customer Care Executive in Fusion Bpo based in Kolkata."
image: "https://tal.club/meet/shankari-basak/share-image"
---

# Shankari Basak on Tal

## Headline

Customer Care Executive in Fusion Bpo

## Location

Kolkata

## Work experience

fraud and risk management at Startek India, Apr 2025 \- Present · 1 yr 3 mos, Kolkata, West Bengal, India, Handling customer interactions via chat to identify, investigate, and resolve fraud\-related cases on the Flipkart platform\. Responsible for verifying transactions, flagging suspicious activities, and maintaining data security\. Ensuring customer trust through timely and accurate risk management support\.

Customer Service Specialist at Fusion BPO El Salvador, Jul 2023 \- Jun 2024 · 1 yr, Durgapur, West Bengal, India, I was working in a company whose name is Fusion as the email executive here I have to resolve 120 emails per day with a minimum of 20 calls\. I have been working here for A year\.

## Education

BA IN HISTORY HONOURS, Arts, Durgapur women's college

Ba in History honours, History, Durgapur women's college

[View the original profile](https://tal.club/meet/shankari-basak)

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