Headline

Senior Delivery Director

About

 Overall Delivery Management (Inception to Retrospect)  Global Service Delivery  Project Governance  Revenue & Profit Management  Account Management  Program Management  Farming  Stake Holder Management  Client Management  Resource Management  Quality Management  Risk Management  Time / Schedule Management  Cost Management  Negotiations  Staffing  Operations Management  Escalation Management  Client Partnering and Relationship  Artifacts (Technical, Functional, Process) review  Reporting  Stakeholder Meetings  Pre-Sales: Bid, RFPs, Estimations, Cross Selling, Up Selling  Documentation Management  Process / Quality Audits  Customer / Status Presentations  Internal Software Auditor for (ISO 9001:27001)  Achieved Accounts Gross Margin and Revenue Targets  Maintained Account Profit margin by resource optimization  Managed Small/Mid/Complex projects ranging from $500K to $3M size  Managed Team of 120+ consisting of Senior Project Managers, Technical Architects, Business Analysts, Quality Manager, Leads, Developers & Testers  Managed Customers from different Geography – US, UK, Dubai, South Africa, Mexico, Chile  Managed and executed both Fixed bid and T&M Projects, for small and large Enterprises  Managed / Executed Projects in different domains : e-Commerce & Retail, Healthcare, ERP,  Education, Automobile, Telecom  Executed Projects in different technologies: ATG, .Net, Java, Mumps, RDBMS, UML  Executed varieties of engagements End to End: Development, Support & Maintenance, Implementation, Performance Testing, Site Redesign, UI/UX  Team Building / Motivation for increased productivity  Won multiple big size engagements from Major Retailers in US & Mexico

Location

India

AI stack

claude

ChatGPT

Work experience

Senior Delivery Director at mPHATEK Systems, Apr 2023 - Present · 3 yrs 7 mos, Hybrid

Sr. Program Manager at Retail Kloud9 PVT Ltd, Jan 2022 - Apr 2023 · 1 yr 4 mos, India, Delivery Management

Sr. Delivery Manager at Mphasis, Mar 2020 - Nov 2021 · 1 yr 9 mos, India, Program Delivery Management

Entrepreneur at Entrepreneur, Jun 2018 - Mar 2020 · 1 yr 10 mos, India, started own training and consulting

Sr. Program Delivery Manager in Zensar Technologies, Bangalore at india, Jul 2013 - Jun 2018 · 5 yrs, Bangalore

Education

Masters in Business Administration, Systems and Finance, Sikkim Manipal Institute of Technology - SMU

Master of Business Administration - MBA, Systems and Finance, Sikkim Manipal Institute of Technology - SMU