Shankar Varier
Manager @ AMD | IIMA | CTS | Technical Leader | Video Conferencing and Events | InAVate APAC 40 under 40
Bengaluru
11+ years of work experience
Jul 20264 mosPresent
Bengaluru
AMD — Manager IT - Video and Events APAC
• Lead a geographically distributed APAC Video and Events technology team across multiple countries, driving collaboration, capability building, mentoring, and a culture of ownership and operational excellence.
• Own APAC Unified Communications operations and strategy, ensuring reliable, scalable and consistent video collaboration experiences across business locations.
• Drive planning, execution, and delivery of enterprise Video Conferencing and AV initiatives, partnering with global IT teams, business stakeholders and technology vendors.
• Provide leadership for large-scale events, executive meetings, and live webcast productions, ensuring seamless technology delivery for high-visibility AMD business engagements.
• Lead multiple site expansion and workplace technology initiatives across APAC, driving the planning, deployment, and integration of Video Conferencing, AV and collaboration solutions to support business growth.
• Drive optimization of enterprise collaboration platforms including Cisco Video Conferencing infrastructure, Microsoft Teams interoperability and cloud video solutions to improve user experience and reliability.
• Implement operational improvements through proactive monitoring, infrastructure audits, standardization and continuous improvement practices across APAC environments.
• Establish operational excellence frameworks and service improvement initiatives to enhance reliability, efficiency and overall quality of IT collaboration services.
• Foster a culture of innovation and continuous improvement by empowering engineers, improving team capabilities, and enabling effective delivery of business-critical technology solutions.
Dec 20232 yrs 11 mosPresent
Bangalore Urban
May 20238 mosDec 2023
Bengaluru, Karnataka, India
May 20221 yrApr 2023
Bengaluru, Karnataka, India
Managing the Services wing of Vega India covering global enterprise/ large scale global customers within APAC region. Responsibilities include leading the Services wing of Vega India in addition to the SDM role.
*Global Account Manager-APAC for 10+ Vega's key clients.
*Business Development, Cross selling & Upselling solutions.
*Drive new and potential business opportunities(RFPs).
*Defining and optimising current process and proactively strengthening all customer success initiatives
*Key in negotiating new and ongoing renewals of AMCs.
*Revenue ownership and reporting to global management
*Management of 75+ Support staff (AV Engineers, Onsite AV technicians, Webcast and Multimedia Engineers, Service Desk Analysts, IT Technicians)
*Focusing on Customer Success by providing exceptional service.
*Maintain client and vendor relationships.
*Main SME for all Audio Visual related services or operations.
*Manage escalations and any change delivery.
*Work on new and potential business opportunities(RFPs).
*Responsible for generating overall service dashboards/reports, revenue reports, budgets.
*Analyse and present services updates to global management.
*Responsible for technical resource hiring and screening of all service level staff for our clients.
*Working on newer strategies to grow services wing.
Sep 20201 yr 9 mosMay 2022
Bengaluru, Karnataka, India
*Management of 50+ team members (Service Analysts, Field / Onsite / Webcast Engineers, Service Desk Analysts etc.,)
*Technical resource hiring & training.
*SME for all AV technical services & operations.
*Manage escalations and any change delivery.
*Maintain client and vendor relationships.
*Generate service dashboard/reports, revenues & budgets.
Feb 20191 yr 5 mosJun 2020
Sydney, New South Wales, Australia
In-house Audio Visual Lead and On-Site Support specialist at Macquarie Bank across five of their facilities in Sydney.
Lead a team of AV techs and support across all events. Servicing and Operation of all Audio and Visual equipment for all inhouse and external events across various Auditoriums, Conference halls and other local event spaces. Also handle and maintain Biamp Audio DSP, Exterity IPTV, AVB Networks, Cisco CMR, WebEx, Crestron Products, HD Recorders, Audio conferencing Polycoms etc., Also closely working with the In-house IT/Networks team.
Responsibilities also include client liaison, preventative maintenance, equipment installs and maintenance, project management, commision new projects, planning and production of large scale events across campuses, Network Monitoring and Management.
Sep 20171 yr 6 mosFeb 2019
Sydney, Australia
In-house Audio Visual technician and On-Site Support specialist at Macquarie Bank across three of their facilities in Sydney.
Operate Audio and Visual equipment for all inhouse and external events across various Auditoriums, Conference halls and other local event spaces. Also handle and initiate Cisco CMR, WebEx, Crestron Control systems, Audio conferencing Polycoms and other Biamp Tesira units.
Part of the Guest Relations team which delivers five star hospitality and client services. Responsibilities also include client liaison, planning and production of large scale events across campuses.
Jul 20173 mosSep 2017
Sydney, Australia
Operate Audio and Visual equipment for all inhouse and external events across various Auditoriums, Conference halls and other local event spaces. Also handle and initiate Cisco CMR, WebEx, Crestron Control systems, Audio conferencing Polycoms and other Biamp Tesira units.
Part of the Guest Relations team which delivers five star hospitality and client services. Responsibilities also include client liaison, planning and production of large scale events across campuses.
Feb 20178 mosSep 2017
Sydney, Australia
Setup and operate for corporate events such as Product launches, conferences, expos, road shows, award nights, gala dinners and media events. Also operate on interstate shows.
Jul 20152 yrs 3 mosSep 2017
Sydney, Australia
Handle all the Managerial operations, Client side communications, Composing, Sound Design and the Audio Department.
Shankar’s AI Stack
Education
Accelerated General Management Programme (AGMP), Business Administration and Management, General
Indian Institute of Management Ahmedabad
20231 yr2024
Bachelor's Degree, Audio Production
SAE Institute
20142 yrs2016
Bachelor Of Computer Applications, Computer Science
Christ University
20103 yrs2013
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