Headline

Principal Product Manager @ Oracle | Field Service | Ex- Whatfix

About

With over 11 years of experience, I serve as a Principal Product Manager at Oracle, specializing in Field Service Management. I lead the development and execution of product roadmaps, integrating cutting-edge technologies like prescriptive analytics and Agentic AI to optimize operational efficiency and user experience. My career has been marked by a commitment to innovation and collaboration, leveraging expertise in AI agents and OpenAI Codex to deliver impactful solutions. By aligning strategic vision with product development, I aim to drive transformative outcomes that empower organizations to excel in dynamic market environments.

Location

Bengaluru

AI stack

claude code

claude

codex

gemini

ChatGPT

Work experience

Principal Product Manager at Oracle, Feb 2025 - Present · 1 yr 7 mos, Bengaluru, Karnataka, India, • Defined and executed the product roadmap for Oracle Field Service, aligning with strategic vision and innovation. • Led the integration of prescriptive analytics to enhance decision-making and operational efficiency. • Spearheaded the design of Agentic AI-driven features for the Field Service Mobile App, improving user experience.

Presales Consultant at Optibus, Mar 2023 - Sep 2024 · 1 yr 7 mos, India, Founding Presales Consultant - APAC Region Define and refine GTM Strategy for APAC in conjunction with Sales and Product teams Conduct tailored demos for Govt. STUs (B2G), OEMs and Transport operators (B2B) Strategize and build detailed ROI-driven POCs for prospects.

Head, Sales Engineering (Americas) at Whatfix, Jan 2022 - Mar 2023 · 1 yr 3 mos, Bengaluru, Karnataka, India, Lead a team of 7 Enterprising Presales consultants to ensure a smooth Pre-Sales cycle and handover to Post-Sales Team Strategize vision and charter plans to allow the growth of the team Charter Product roadmap in tandem with Product Managers and Engineering teams Construct and communicate MBOs and KPIs for the team that allow both personal and professional growth

Senior Sales Engineer at Whatfix, Jul 2021 - Dec 2021 · 6 mos, Strategize and formulate Digital Adoption Solutions (DAS) for SMEs and Enterprise clients in the Americas region Respond to RFPs and RFIs across potential clients – 80+ RFPs responded with a conversion of 65+ to the next stages of evaluation. Solutioning Digital Adoption needs for prospects in the web, mobile and desktop-based applications, with a key focus on Microsoft Office 365 and Salesforce-based applications – involved directly in 100+ won deals. Onboard and educate prospects about the DAP solution and handhold them through their digital transformation journey Work extensively on JavaScript and HTML/CSS scripting to create custom use cases for clients. Presales Security SPOC for Infosec redressals

Sales Engineer at Whatfix, Dec 2020 - Jun 2021 · 7 mos, Bengaluru, Karnataka, India

Client Solution Engineer at Infobip, Feb 2020 - Nov 2020 · 10 mos, Bengaluru, Karnataka, India, • Collaborated with the Product team to define and launch RCS solutions for India and South East Asia's top NBFCs, Fintech, and E-Commerce clients. • Conducted market analysis for RCS/vSMS and IoT solutions to drive strategic decision-making. • Engaged with clients like Bankbazaar and EaseMyTrip to deliver innovative and tailored solutions.

Enterprise Presales Engineer at Infobip, Jun 2019 - Jan 2020 · 8 mos, Greater Bengaluru Area, • Led presales efforts for WhatsApp, RCS/vSMS and Voice Solutions in India, integrating Infobip products for seamless client performance. • Developed revenue forecasts and product roadmap narratives for the leadership team. • Trained and onboarded new associates at Infobip.

Assistant Manager at Intellect Design Arena Ltd, May 2017 - May 2019 · 2 yrs 1 mo, Chennai, Tamil Nadu, India, a) Pre-Sales Consultant -Formulate response to RFPs and RFIs sent across by potential customers with fitment details -Creation and submission of comprehensive Technical proposal and pitch for financial institutions -Responsible for creation of User Journeys to enable banks to visually understand features and functionalities of product -Manage Core Banking product of Intellect, iDC, to ensure smooth realization of built User Journeys -Conduct demonstrations of Core Banking product offered by Intellect Design Arena to financial institutions and internal sales team -Generate a succinct sales pitch for clients with Cost-to-Benefit Analysis, illustration of pain points and mitigation strategies -Analyse financial products of Intellect to iteratively improve upon it in order to meet market’s requirements -Devise growth plans to realize Intellect’s vision and market strategy -Ideate and design presentations for CxO’s sales pitch to prospective clients -Co-ordinate with Analyst team to help secure Intellect’s standing as a Leader in Gartner Magic Quadrant b) Business Analyst (Post-Sales)/ Product Manager -Creation of Business Requirement Documents (BRDs)/Functional Specification Documents (FSDs) with wireframes to translate banks requirements for Intellect’s product development team -Subject Matter Expert (SME) for Intellect Core Banking and Internet Banking systems with focus on leading banks in Nigeria, Sri Lanka, India, Australia and UK -Conduct detailed Product Walk-through for banks to clearly understand products of Intellect -Develop and exercise comprehensive banking and product training for new recruits in Intellect -Design presentations, compelling narratives and messaging to be delivered by senior leadership during client meetings

Senior Software Engineer at Capgemini, Apr 2013 - Jun 2015 · 2 y 2 mo, Kolkata

Education

Master of Business Administration (MBA), Business Administration, Management and Operations, Xavier Institute of Management(XIM Bhubaneswar)

Bachelor of Technology (B.Tech.), Electronics and Communication Engineering, institute of engineering and management