Shamik Chakraborty profile photo 1 on Tal

Shamik Chakraborty

UX Writer & Content Designer | Banking & Insurance | Content Systems & Product Content

Bengaluru

10+ years of work experience

Digit Life Insurance
Apr 20251 yr 7 mosPresent

Bengaluru

First UX Writer working across Life and General products, with content ownership across customer, agent and internal journeys. Built the UX content system used by the design team and support product journeys through launches, UAT and content QA.
LexiConn Content
Jan 20223 yrs 4 mosApr 2025

Kolkata

Put together, trained, and led a five-person UX writing team supporting HDFC Bank’s digital banking products through LexiConn Content Services. Worked across mobile and web journeys, UX writing guidelines, localization, content quality and Figma collaboration.
LexiConn Content
Sep 20201 yr 5 mosJan 2022

Kolkata

Led a content team across digital projects, managing quality, delivery and stakeholder requirements.
LexiConn Content
Jun 20191 yr 4 mosSep 2020

Greater Kolkata Area

Wrote digital content across websites, apps, blogs and campaigns before moving into team leadership and UX writing.
Aditya Birla Sun Life Insurance
Apr 20181 yr 3 mosJun 2019

Kolkata

Sold life insurance through HDFC Bank branches and trained branch staff on insurance products and customer conversations. Generated nearly INR 75 lakh in premiums in one financial year.
Kotak Mahindra Old Mutual Life Insurance
May 20161 yr 11 mosMar 2018

Greater Kolkata Area

Worked in direct life insurance sales, building customer relationships and gaining firsthand experience of how people make high-stakes financial decisions.
Jan 20162 mosFeb 2016

Greater Kolkata Area

• Wrote website and blog content across business, tourism, fashion, and tech topics.

Shamik’s AI Stack

gemini
gemini
ChatGPT
ChatGPT
Microsoft Copilot
Microsoft Copilot

Education

Calcutta University, Kolkata

Bachelor of Commerce - BCom, Business/Commerce, General

Calcutta University, Kolkata

20093 yrs2012

ISC, Business/Commerce, General

Hirendra Leela Patranavis School

20072 yrs2009

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Headline

UX Writer & Content Designer | Banking & Insurance | Content Systems & Product Content

About

I’m a UX Writer and Content Designer working across insurance and banking products. At Go Digit Life Insurance, I work across Life and General products, writing for customer, agent and internal journeys. I also built the UX content system used by the design team. Before Digit, I worked at LexiConn Content Services, where I moved into UX writing and later put together, trained, and led a five-person UX writing team supporting HDFC Bank’s digital banking products. My work spans UX writing, content design, product journeys, content systems, benchmarking, UAT and content QA. Earlier in my career, I worked in life insurance sales, giving me firsthand exposure to the products, processes and customer questions I now encounter in my UX work.

Location

Bengaluru

AI stack

gemini

ChatGPT

Microsoft Copilot

Work experience

Associate Manager UX Writer at Digit Life Insurance, Apr 2025 - Present · 1 yr 7 mos, Bengaluru, First UX Writer working across Life and General products, with content ownership across customer, agent and internal journeys. Built the UX content system used by the design team and support product journeys through launches, UAT and content QA.

UX Writer - Team Lead at LexiConn Content, Jan 2022 - Apr 2025 · 3 yrs 4 mos, Kolkata, Put together, trained, and led a five-person UX writing team supporting HDFC Bank’s digital banking products through LexiConn Content Services. Worked across mobile and web journeys, UX writing guidelines, localization, content quality and Figma collaboration.

Content - Team Lead at LexiConn Content, Sep 2020 - Jan 2022 · 1 yr 5 mos, Kolkata, Led a content team across digital projects, managing quality, delivery and stakeholder requirements.

Associate Content Writer at LexiConn Content, Jun 2019 - Sep 2020 · 1 yr 4 mos, Greater Kolkata Area, Wrote digital content across websites, apps, blogs and campaigns before moving into team leadership and UX writing.

Branch Relationship Officer at Aditya Birla Sun Life Insurance, Apr 2018 - Jun 2019 · 1 yr 3 mos, Kolkata, Sold life insurance through HDFC Bank branches and trained branch staff on insurance products and customer conversations. Generated nearly INR 75 lakh in premiums in one financial year.

Senior Advisor at Kotak Mahindra Old Mutual Life Insurance, May 2016 - Mar 2018 · 1 yr 11 mos, Greater Kolkata Area, Worked in direct life insurance sales, building customer relationships and gaining firsthand experience of how people make high-stakes financial decisions.

Freelance content writer at SK Web World, Jan 2016 - Feb 2016 · 2 mos, Greater Kolkata Area, • Wrote website and blog content across business, tourism, fashion, and tech topics.

Education

Bachelor of Commerce - BCom, Business/Commerce, General, Calcutta University, Kolkata

ISC, Business/Commerce, General, Hirendra Leela Patranavis School

Public links

shamikux.com: https://www.shamikux.com/