Headline

Senior Business Analyst

About

I’m a passionate Data Enthusiast with a strong focus on Data Science, Data Analysis, and Financial Analysis. I’m expanding my expertise in Machine Learning, driven by a curiosity to leverage data-driven insights for impactful decision-making and innovation. With a background in analyzing financial data and developing predictive models, I thrive in environments where I can apply advanced analytics to solve complex problems and drive strategic decisions. I’m skilled in using Python, SQL, Power BI, Excel, and Tableau to transform data into actionable insights and create compelling visualizations. What I’m Excited About: Machine Learning: Exploring cutting-edge techniques and deploying models to solve real-world challenges. Data Projects: Leveraging data to uncover trends and inform business strategies. Financial Analysis: Evaluating financial performance and modeling to support growth and sustainability. I am eager to connect with like-minded professionals and explore collaboration opportunities in data science and financial analysis. Let’s discuss how we can collaborate to create innovative solutions and drive data-informed decision-making. Feel free to reach out to me at shama.goel@gmail.com 📫

Location

Greater Bengaluru Area

AI stack

claude

openai

claudecode

Work experience

Senior Business Analyst at Khatabook, Apr 2026 - Present · 6 mos, Bengaluru, Karnataka, India

Business Analyst at Khatabook, Jul 2025 - Apr 2026 · 9 mo, Bengaluru, Karnataka, India, * Building dynamic dashboards and performance trackers to enable data-driven decisions across lending operations. * Performing root cause analysis (RCA) on operational inefficiencies such as loan processing delays, drop-offs, and NPA trends. * Partnering with cross-functional teams (credit, collections, tech) to streamline processes and improve turnaround time (TAT). * Delivering actionable insights on key lending metrics like disbursal rates, approval ratios, and borrower behavior to support strategic planning.

Business Analyst at Khatabook, Jan 2025 - Jul 2025 · 6 mo, Bengaluru, Karnataka, India, As a Business Analyst Intern - Operations, my role involves designing dashboards to enable data-driven decision-making, conducting root cause analysis (RCA) to address operational challenges, and supporting teams in streamlining processes. Additionally, I’m contributing as an Operations Analyst, ensuring efficiency and delivering valuable insights for business improvement.

Data Analyst at KultureHire, Apr 2024 - Jun 2024 · 3 mos, Remote, Worked on a public domain project,i.e., analyzing Gen Z expectations related to job environment and employers

Data Analyst at Unified Mentor, Feb 2024 - Apr 2024 · 3 mos, Remote

Education

Masters in Computer Science: Artificial Intelligence and Machine Learning, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES, Scaler