Shalini Singh
Post graduate, Process associate,TATA TCS
Patna
3+ years of work experience
Aug 20232 yrs 10 mosPresent
Kolkata, West Bengal, India
• Delivered streamlined operations support and implemented process optimization initiatives in the BFSI domain, ensuring efficiency and alignment with core supply chain and service delivery principles.
• Conducted in-depth research and analysis using various software tools to identify process bottlenecks and provided actionable recommendations to management for improvement.
• Leveraged expertise as a BPS Associate at TCS to enhance operational workflows and support business-critical processes within a leading global IT services and consulting environment.
• Collaborated with cross-functional teams to document process improvements, track performance metrics, and ensure successful implementation of optimization strategies.
Education
Master of Arts - MA, Art/Art Studies, General
Jd women's college patna bihar
20222 yrs2024
CBSE (Class X)
Ashwini Publicity
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