Headline

Product @ Ascendion | Enterprise SaaS | AI & Data Products | IIM | Ex-Accenture, Apple & Amazon

About

I enjoy building enterprise products that transform complex business challenges into scalable, data-driven solutions. Over the past 7 years, I've worked across Product Management, Program Management, Analytics, and Digital Transformation, delivering enterprise solutions at Ascendion, Schneider Electric, Accenture, Apple, and Amazon. My experience spans enterprise SaaS platforms, AI-enabled products, engineering intelligence, analytics, automation, and large-scale business transformation. Currently, as a Manager, Product Management at Ascendion, I drive product adoption and customer success for AVA+, an enterprise Engineering Intelligence platform. I partner closely with Product, Engineering, Customer Success, and business stakeholders to improve platform adoption, define success metrics, translate customer feedback into product improvements, and enable data-driven decision-making. I was promoted to this role within six months, reflecting my ability to deliver business impact and lead cross-functional initiatives. Throughout my career, I've led initiatives that have: • Built analytics platforms and executive KPI dashboards to enable data-driven decisions • Improved engineering and business processes through automation and workflow optimization • Scaled enterprise platform adoption by partnering with customers and cross-functional teams • Delivered digital transformation programs across global organizations • Translated complex business challenges into scalable product and platform solutions My approach to Product Management combines strategic thinking with execution. I enjoy working at the intersection of customer needs, business strategy, technology, and analytics—identifying opportunities, defining product direction, and collaborating across teams to deliver measurable outcomes. Areas of expertise • Product Strategy & Roadmapping • Enterprise SaaS & Platform Products • AI & Data Products • Product Analytics & KPI Frameworks • Customer Discovery & Product Adoption • Agile Product Development • Cross-functional Leadership • Stakeholder Management • SQL • Power BI • Tableau I'm always interested in connecting with product leaders, hiring managers, and teams building impactful B2B SaaS, AI, data, and platform products.

Location

Bengaluru

AI stack

gemini

metaai

midjourney

n8n

openai

perplexity

Work experience

Manager – Product Enablement, Platform Adoption & Customer Success at Ascendion, Jun 2026 - Present · 3 mos, On-site, Manager, Product Management: Ascendion - Drive product adoption and customer success for AVA+, an enterprise Engineering Intelligence platform. - Partnered with Product, Engineering, Customer Success, and business stakeholders to improve platform adoption and define success metrics. - Translated customer feedback into product improvements and enabled data-driven decision-making. - Led initiatives that resulted in a 50% reduction in manual efforts for major consulting firm's consultants through user-centric design. - Automated validation processes, reducing false positives by ~40% and enhancing system reliability for a leading tech innovator's Voice AI ecosystem. - Improved categorization quality, boosting customer experience by 25% through precise responses and recommendations for a leading tech innovator. - Ensured 95% of product issues were resolved within SLA timelines, maintaining customer satisfaction at 4.8/5 for a leading tech innovator. - Reduced wrong-address incidents from 30% to 10% for a global e-commerce giant's delivery app through SQL analysis, test-case design, and process automation.

Lead Engineer - Product Management at Ascendion, Dec 2025 - Jun 2026 · 7 mos, Hybrid, Led end-to-end program execution for OneView, a strategic analytics module within the AVA+ platform, collaborating with Product Managers, Engineering, Data, and Customer Success teams Integrated engineering data from Jira, Jenkins, SonarQube, and Veracode to deliver actionable insights that improved sprint planning, release visibility, and engineering productivity Designed KPI dashboards and executive reporting frameworks tracking sprint velocity, deployment frequency, defect leakage, code quality, and platform adoption across engineering teams Worked closely with customers to understand engineering workflow challenges, translating feedback into product enhancements and implementation recommendations Improved engineering reporting efficiency by approximately 40% by automating manual data aggregation and standardizing performance dashboards Supported onboarding of 15+ Agile teams, enabling consistent adoption of engineering best practices and platform workflows Collaborated with Product Managers to define feature requirements, prioritize enhancements, and translate customer insights into product roadmap decisions.

Product Management Consultant at Schneider Electric, May 2025 - Sep 2025 · 5 mos, Bangalore, Worked on Schneider’s internal global platform aimed at improving enterprise-wide data visibility and decision-making through AI and analytics. Conceptualized and scoped 6 executive dashboards as part of Schneider’s global strategy - consolidating operational KPIs for plant heads and surfacing insights for strategic planning. Led the implementation of the platform across 3 plants, coordinating with engineering, data science, and operations teams to ensure timely rollout and adoption. Defined KPIs and success metrics for analytics and RPA initiatives, establishing structured reporting to measure adoption, quality, and business outcomes. Drove release planning, risk tracking, and cross-functional governance to deliver predictable rollouts and long-term platform adoption.

Transformation Excellence Analyst at Accenture Strategy & Consulting, Jun 2023 - Mar 2025 · 1 yr 10 mos, Bengaluru, Owned roadmap planning, feature prioritization and Agile delivery for Accenture's MyWizard SaaS Platform. - drove building PRDs, roadmap prioritization, and release planning, improving Agile team performance. Engaged with global stakeholders to align product scope, adoption strategy, and value realization; championed user-centric design that reduced manual efforts for Accenture consultants by 50%. Spearheaded rollout of AI-enabled features and workflow automations, enhancing platform efficiency and accelerating enterprise adoption. Partnered with Novartis to uplift platform signups and streamline onboarding across global insurance integrations. Delivered an HR automation solution for Coca-Cola, reducing manual HR efforts by ~50% and improving operational reliability worldwide.

Grading Annotation at Apple, Dec 2019 - Mar 2022 · 2 yrs 4 mos, Greater Hyderabad Area, Contributed to Apple Siri’s Voice AI ecosystem, focusing on Siri and CarPlay voice models to improve natural language understanding and in-car voice experience. Worked with ML engineers and linguists to improve Voice AI quality. Led automation initiatives that reduced false positives by ~40%, significantly enhancing system reliability and model accuracy. Improved categorization quality, enabling a 25% boost in customer experience through more precise Siri responses and recommendations. Ensured 95% of product issues were resolved within SLA timelines, maintaining a customer satisfaction score of 4.8/5. Partnered with global data science and engineering teams to build feedback loops, accelerate model iteration, and improve production readiness for Siri Voice AI features.

Quality Specialist at Amazon, Aug 2018 - Nov 2019 · 1 yr 4 mos, Greater Hyderabad Area, Contributed to QA and analytics for Amazon’s Last-Mile Delivery App, the platform enabling the journey from warehouse to customer doorstep. Analyzed delivery failures and supported improvements to the geo-management flow, helping reduce wrong-address incidents from 30% → 10% through SQL analysis, test-case design, and process automation. Partnered with Engineering to improve release quality through automated validation and defect analytics. Built performance dashboards in SQL, Power BI, and Tableau to provide visibility into operational KPIs for product and operations stakeholders. Collaborated with senior QA, engineering, and product teams to ensure platform scalability and improved customer delivery experience.

Education

International Certificate in Product Management, Product management, Institute of Product Leadership

Master of Business Administration - MBA, Digital Enterprise Management, Indian Institute of Management Udaipur