Headline

Global Product & Platform Leader | Enterprise AI | Product Strategy | Former Founder

About

Over the last 25+ years, I've built enterprise software products across startups, PE-backed companies, and global SaaS organizations, with products used by customers across five continents. Looking back, I've realized that the common thread throughout my career hasn't been a particular technology or industry—it's been building systems that create lasting value. Whether through platforms, AI-powered experiences, or empowered product organizations, I'm passionate about creating capabilities that scale, simplify complexity, and enable others to move faster. Today, I lead Platform Product initiatives at ServiceNow, shaping foundational capabilities that power AI-driven experiences, enterprise content, communications, and customer adoption at global scale. Earlier in my career, I owned commercial responsibilities spanning product strategy, pricing, packaging, revenue growth, customer success, and business development. Those experiences continue to shape how I evaluate every product investment—through the lens of customer outcomes and long-term business value. I believe great product leaders build systems, not dependencies; create clarity, not bureaucracy; and empower teams to solve meaningful customer problems. I'm always happy to connect with leaders who enjoy discussing Product Leadership, Platform Strategy, Enterprise AI, and building products that create enduring customer and business value.

Location

Greater Bengaluru Area

AI stack

claude code

claude

gemini

notebooklm

openai

perplexity

Work experience

Head of Platform Shared Services Product Management at ServiceNow, 2020 - Present · 6 yrs 8 mos, Lead global enterprise platform and shared services products including administration, governance, document management, notifications, and adoption services, powering 100% of ServiceNow’s customers Recognitions: ★ Demo God Award Winner, 2021 ★ Platform MVP Award Recipient, 2022 ★ Led two teams to win Net New Innovation Days awards, 2024

Vice President Of Product Management & Business Development (executed successful PE Exit) at TeleDNA Communications Pvt Ltd, 2017 - 2019 · 2 yrs, Greater Bengaluru Area, - Owned end-to-end P&L, revenue growth, pricing strategy, and global GTM execution - Launched new data and analytics products contributing 25%+ new revenue growth - Designed enterprise pricing and revenue-sharing models with global partners - Partnered with CEO and Board to enable a successful private equity exit within 18 months

Founder & CEO at Absuns, 2015 - 2017 · 2 yrs, - Founded and led a SaaS startup, owning product strategy, pricing, customer growth, and revenue - Built zero-to-one products under real market and capital constraints

Chief Product Officer at Incture Technologies, 2015 - 2015 · Less than a year, Greater Bengaluru Area, Directed cross-functional teams to launch Cherrywork® digital applications suite, securing 4 enterprise customers driving early revenue

Head Product Management at Wipro Limited, 2010 - 2015 · 5 yrs, I was hand-picked by Wipro CEO Girish Paranjpe to lead the company’s Productization initiative, a critical effort to drive strategic growth and innovation across the organization. I managed a diverse portfolio valued at around $1 billion, overseeing 45+ products across multiple industries and domains with a strong focus on scalability and business impact. Building and nurturing a high-performing team of product managers has been a key part of my role. I developed and institutionalized a comprehensive Product Management methodology, which I then trained our PMs on. I also established governance frameworks that created clear structures and processes, all while securing executive sponsorship to ensure product excellence was embedded throughout the organization. This mission has been both challenging and rewarding, allowing me to blend strategic vision with hands-on leadership to deliver measurable business outcomes.

Education

Chief Product and AI Officer, Indian Institute of Management, Kozhikode

AI and Business Transformation, Northwestern University - Kellogg School of Management