Business Development Officer

Nagpur, Maharashtra, India

Nagpur, Maharashtra, India

Hyderabad, Telangana, India

Bachelor of Business Administration
Institute of Management and Engineering
Master of Arts
Kakatiya Junior College
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I am a dedicated customer service and sales professional with experience in high-volume calls, customer inquiries, and driving sales. Skilled in CRM & SAP systems, Microsoft Office, and negotiation, I specialize in building strong customer relationships and exceeding performance targets. Fluent in Hindi, English, Telugu, Marathi, and Arabic, I adapt quickly to diverse client needs. I am now seeking new opportunities to leverage my skills in a dynamic, customer-focused environment.
Hyderabad
Business Development Officer at Ganesh Gouri Industries, Jan 2025 - Present · 1 yr 6 mos, Nagpur, Maharashtra, India, I handle sales operations across Telangana. I manage dealers, take orders from existing clients, and appoint new dealers and distributors in different districts in India . I also lead my own team and work to increase sales and business growth.
Customer Service Representative at Altius Customer Services Pvt Ltd, Jun 2023 - Jun 2024 · 1 yr 1 mo, Nagpur, Maharashtra, India, Handled customer queries and concerns through phone, email, and chat, providing end-to-end customer support. Investigated issues, coordinated with relevant teams, and ensured timely resolution while maintaining high levels of customer satisfaction. Built positive customer relationships through effective communication and professional problem-solving.
Educational Counselor at Hamstech Online Courses, Jan 2022 - Feb 2023 · 1 yr 2 mos, Hyderabad, Telangana, India, Counseled prospective students on course selection and career opportunities. Managed leads provided by the lead generation team, conducted follow-up calls, addressed student queries, and guided applicants through the entire admission process, successfully converting leads into enrollments.
Bachelor of Business Administration, Institute of Management and Engineering
Master of Arts, Kakatiya Junior College