Headline

payment specialist

About

I am a customer-focused professional with experience in customer service, payment support, billing, account verification, and issue resolution. I have experience supporting international customers, handling customer queries and disputes, investigating complex issues, and providing accurate and timely solutions. I am a patient and clear communicator who understands the importance of empathy, active listening, and professionalism when dealing with customers. I am also comfortable working in fast-paced environments, following security and compliance procedures, documenting cases accurately, and coordinating with internal teams to resolve customer concerns effectively.

Location

Hyderabad

AI stack

claude

gemini

grok

Work experience

Payment Specialist at Foundever, Aug 2024 - Present · 2 yrs 4 mos, Hyderabad, Telangana, India

Education

Master of Business Administration, International Business, University of Greenwich

Bachelor of Commerce, Andhra university