---
title: "Shaik Hassan Vali - System Engineer in Chennai | Tal"
description: "Meet Shaik Hassan Vali, Systems Engineer @ TCS | Site Reliability Engineering (SRE) | Ensuring 99.9% Availability for The Home Depot B2B Ecosystem | Gen AI Leader | Google Cloud Associate Cloud Engineer based in Chennai."
image: "https://tal.club/meet/shaik-hassan-vali/share-image"
---

# Shaik Hassan Vali on Tal

## Headline

Systems Engineer @ TCS \| Site Reliability Engineering \(SRE\) \| Ensuring 99\.9% Availability for The Home Depot B2B Ecosystem \| Gen AI Leader \| Google Cloud Associate Cloud Engineer

## About

As a Google Cloud Certified Systems Engineer with over 3\.8 years of experience, I specialize in maintaining the reliability and performance of massive\-scale B2B retail ecosystems\. Currently, at Tata Consultancy Services, I lead monitoring and site reliability efforts for The Home Depot’s Pro\-Customer segment, ensuring a consistent 99\.9% application availability\. My approach to SRE is data\-driven and proactive\. By leveraging SQL\-driven root cause analysis and advanced observability tools like Grafana, New Relic, and Splunk, I focus on reducing MTTR and preventing outages before they impact the customer\. I have a proven track record of identifying high\-impact risks, such as developing automated tracking for SSL certificate expiries to prevent critical service disruptions\. Technical Core: Cloud & Data: Google Cloud Platform \(GCP\), BigQuery, Advanced SQL\. Observability: Grafana, New Relic, Splunk \(Dashboarding & Alerting\)\. Operations: Incident Management \(SNOW\), Change Governance \(CAB\), SSL Management Innovation: Google Cloud Generative AI Leader, Convolutional Neural Networks \(CNN\), Python\. I am passionate about bridging the gap between complex backend infrastructure and seamless user experiences\. I thrive in high\-pressure environments, having been recognized with the Star Team Award for maintaining system stability during peak global retail seasons\.

## Location

Chennai

## Work experience

System Engineer at Tata Consultancy Services, Feb 2022 \- Present · 4 yrs 4 mos, Chennai, Tamil Nadu, India, Project: The Home Depot \(B2B & Pro\-Customer Ecosystem\) Reliability Management: Maintaining 99\.9% availability for high\-traffic B2B applications using Grafana and New Relic\. Incident Resolution: Resolving critical ServiceNow \(SNOW\) tickets by executing complex SQL queries in Google Cloud to identify data discrepancies\. Proactive Mitigation: Developed a tracking mechanism for SSL Certificate expiries, alerting teams in advance to prevent potential high\-impact outages\. Change Governance: Lead monitoring efforts during Production Change Calls \(CAB\), validating system health in real\-time to ensure zero\-defect deployments\. Stakeholder Reporting: Presenting analytical decks to Stakeholders and Product Managers to highlight customer pain points and drive system improvements\.

## Education

Bachelor of Technology \- BTech, Computer science and engineering, BSA Crescent Institute of Science and Technology

[View the original profile](https://tal.club/meet/shaik-hassan-vali)

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