Headline

Test engineer at Tata Consultancy Services

Location

Bengaluru

Work experience

Information Technology Manager at Tata Consultancy Services, Mar 2025 - Present · 1 yr 4 mos, Managed user onboarding and offboarding activities including system setup and asset handover. Monitored asset movement and updated records to ensure compliance with organizational policies. Coordinated with vendors and internal teams for asset procurement, replacement, and issue resolution. Provided technical support and resolved network, Wi-Fi, and end-user connectivity issues. Supported incident management processes and maintained proper ticket documentation.

Information Technology Manager at RA Infotech, Apr 2023 - Feb 2025 · 1 yr 11 mos, Managed end-to-end IT asset lifecycle activities including asset allocation, tracking, maintenance, and disposal. Maintained accurate inventory records for laptops, desktops, printers, monitors, and networking devices. Worked on ticket resolution and incident management while resolving hardware, software, and network-related issues within SLA timelines. Provided technical support for end users by troubleshooting system, application, and connectivity issues. Troubleshot LAN/Wi-Fi connectivity issues and ensured stable network performance for users. Performed operating system installation, software installation, upgrades, and basic system administration tasks. Conducted periodic asset audits and generated inventory and compliance reports.

Education

Bachelor's degree, Engineering, kl university

Bachelor of Technology, Electrical, Electronics and Communications Engineering, kl university