---
title: "Shaifali Chauhan - Senior Quality Analyst in Delhi | Tal"
description: "Meet Shaifali Chauhan, Senior Quality Analyst | Guardian | Thriveco based in Delhi."
image: "https://tal.club/meet/shaifali-chauhan/share-image"
---

# Shaifali Chauhan on Tal

## Headline

Senior Quality Analyst \| Guardian \| Thriveco

## About

Results\-driven Quality Analyst with 2 years of experience in the BPO industry, ensuring excellence in customer interactions and operational processes\. Skilled in quality monitoring, data analysis, and performance evaluation to drive continuous improvement and enhance customer satisfaction\. Proficient in identifying trends, providing actionable insights, and collaborating with teams to optimize workflows\. Passionate about maintaining high\-quality standards, compliance, and training agents to deliver exceptional service\.

## Location

Delhi

## Work experience

Senior Quality Analyst at Guardian, Oct 2024 \- Present · 1 yr 9 mos, Gurugram, Haryana, India

Senior Quality Analyst at Tech Mahindra, Mar 2023 \- Oct 2024 · 1 yr 8 mos, Noida, Uttar Pradesh, India

Executive Assistant at Tech Mahindra, Sep 2021 \- Mar 2023 · 1 yr 7 mos, On\-site

## Education

Master of Arts \- MA, Economics, Bhagat Phool Singh Mahila University, Khanpur Kalan, Sonipat

Bachelor of Arts \- BA, Economics, Bhagat Phool Singh Mahila University, Khanpur Kalan, Sonipat

[View the original profile](https://tal.club/meet/shaifali-chauhan)

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