Headline

--

About

Transitioning from fast-paced operations, I now turn raw data into clear business solutions. My background in demanding operational roles at Domino's and Red Health taught me the importance of swift, informed decisions under pressure. I honed my ability to identify bottlenecks, solve problems quickly, and manage complex logistics while coordinating critical customer support. This experience ignited my drive to master data analytics, understanding that every operational challenge has a data-driven answer waiting to be discovered. WHAT I DO - Analyzing operational data to uncover hidden efficiencies and cost savings. - Translating complex datasets into clear, actionable business strategies. - Developing data-driven recommendations that improve processes and performance. KEY RESULTS - Successfully managed Assistant Manager responsibilities at Domino's, overseeing daily operations, team coordination, and ensuring efficient service delivery. - Played a critical role in customer care and dispatch for Red Health, a private ambulance network, managing urgent communications, resource allocation, and maintaining service standards. Seeking a data analytics role? Let's talk about how I can contribute to your team.

Location

Ahmedabad

Work experience

Assistant Manager at Jubilant FoodWorks Ltd., Dec 2024 - Sep 2025 · 10 mos, Amreli, Gujarat, India, At Jubilant Foodworks, I oversaw daily restaurant operations, ensuring exceptional customer experiences and optimal team performance within a fast-paced Quick Service Restaurant (QSR) environment. Championed team performance initiatives, boosting productivity by [10%] and improving staff retention by [15%] through focused coaching.

Chef at Taj Hotels, Aug 2024 - Jan 2025 · 6 mos, Ahmedabad, Gujarat, India

Relationship Manager at NEXA - Maruti Suzuki India Ltd, Aug 2023 - Jul 2024 · 1 yr, Ahmedabad, Gujarat, India, At NEXA, I guided customers through the premium car buying journey, ensuring a seamless experience from product briefing to timely delivery. My focus was on cultivating strong relationships and achieving high customer satisfaction. Built a loyal client base, achieving a [90]% customer retention rate by meticulously summarizing processes and post-sale follow-ups.

Customer care executive at RED.Health (Formerly StanPlus), Mar 2022 - Jul 2022 · 5 mos, Hyderabad, Telangana, India, At RED.Health, India's leading ambulance provider, I ensured seamless emergency services. My role focused on critical customer support and dispatch operations, connecting patients to vital care. Orchestrated seamless patient support during urgent crises, proactively resolving [95%] of complex queries for critical coordination.

Education

Bachelor of Commerce - BCom, Business Administration and Management, General, Saurashtra University, Rajkot

High School Diploma, Basic Skills and Developmental/Remedial Education, Alpha international school