---
title: "Shahbaz Khan - Technical Success Manager in India | Tal"
description: "Meet Shahbaz Khan, Technical Success Manager | Technical Business Analyst | API Integrations | SaaS Implementation | REST APIs | Postman | Product Operations based in India. AI stack includes claude, openai, and ChatGPT."
image: "https://tal.club/meet/shahbaz-khan-2/share-image"
---

# Shahbaz Khan on Tal

## Headline

Technical Success Manager \| Technical Business Analyst \| API Integrations \| SaaS Implementation \| REST APIs \| Postman \| Product Operations

## About

Technical\-functional professional having experience across SaaS platforms, API integrations, technical support, and product operations, including specialization in enterprise customer implementations and platform integrations\. Currently working as a Technical Success Manager at Stats Perform, where I partner with customers, Product, Engineering, and Operations teams to deliver successful integrations, troubleshoot complex technical issues, and drive platform adoption\. My expertise includes: ✔ API Integrations ✔ REST APIs ✔ Postman ✔ JSON & XML ✔ SaaS Implementations ✔ Technical Business Analysis ✔ Stakeholder Management ✔ Product Operations ✔ Incident Management ✔ Root Cause Analysis ✔ Requirements Gathering ✔ Technical Documentation ✔ Customer Success ✔ Agile Methodologies Throughout my career, I've been responsible for: • Supporting enterprise customer implementations • Troubleshooting API integrations and platform issues • Coordinating with cross\-functional teams across Product, Engineering and Operations • Investigating production incidents and driving timely resolutions • Creating technical documentation and integration guides • Contributing customer feedback towards future product enhancements Prior to Stats Perform, I worked with LinkedIn and Amazon, where I built a strong foundation in operations, risk management, stakeholder collaboration, and customer\-centric problem solving\.

## Location

India

## AI stack

claude

openai

ChatGPT

## Work experience

Technical Success Manager at Stats Perform, Jul 2023 \- Present · 3 yrs 3 mos, Bengaluru, • Managed technical onboarding and implementation activities for enterprise SaaS customers\. • Worked closely with Product, Engineering, and Operations teams to resolve complex customer issues\. • Supported API integrations using REST APIs, Postman, JSON, and XML\. • Investigated production issues, analysed logs, and coordinated cross\-functional teams to deliver timely resolutions\. • Assisted customers in troubleshooting authentication, streaming, and platform integration issues\. • Collaborated with Product teams to identify recurring customer challenges and contribute towards future product enhancements\. • Created and maintained technical documentation and integration guides for customers\. • Coordinated multiple stakeholders across different regions to ensure successful customer implementations and ongoing platform adoption\.

Sr\. Safety Operations Consultant at LinkedIn, May 2022 \- May 2023 · 1 yr 1 mo, Bengaluru, • Managed complex operational workflows while maintaining high accuracy and service quality\. • Investigated customer issues and collaborated with internal teams to drive timely resolutions\. • Analysed operational metrics to identify improvement opportunities\. • Worked with cross\-functional stakeholders to improve operational efficiency and customer experience\. • Contributed towards process optimisation initiatives and knowledge management\.

Risk Analyst at Amazon, Nov 2019 \- May 2022 · 2 yrs 7 mos, Bengaluru Area, India, • Conducted fraud and risk investigations to protect customer accounts\. • Analysed large datasets to identify suspicious activities and recommend appropriate actions\. • Collaborated with global teams to investigate escalated cases\. • Maintained high quality standards while meeting operational SLAs\. • Contributed towards continuous process improvement initiatives\.

## Education

B\.Tech, Electronics and Communication, Arya College of Engineering

[View the original profile](https://tal.club/meet/shahbaz-khan-2)

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