Shagun Mahajan profile photo 1 on Tal

Shagun Mahajan

Product Owner | Product Manager | B2B SaaS | Analytics | Agile | SAFe POPM | Roadmapping | SQL | Enterprise Products

Bengaluru

4+ years of work experience

Nielsen
Jul 20242 yrs 2 mosPresent

Bengaluru

• Identified and validated high-impact problems through stakeholder research and A/B testing, increasing feature adoption by 20%. • Led Agile ceremonies (sprint planning, backlog grooming, retrospectives) for cross-functional teams of teams of 20+ members, improving sprint velocity by 15%. •Authored detailed user stories that streamlined development, reducing feature delivery time by 2 weeks per sprint. •Drove collaboration with Engineering, ensuring 95%+ on-time delivery of cost-effective solutions while reducing development bottlenecks by 20%. • Managed and prioritized backlogs in alignment with evolving business needs, boosting roadmap execution efficiency. •Prepared project updates, risk reports, and release plans, contributing to a 30% reduction in deployment issues and ensuring smooth product launches. • Developed feature descriptions and training documentation, leading to a 35% improvement in user onboarding efficiency and a 20% decrease in support tickets.
Nielsen
Jul 20242 yrs 2 mosPresent

Managed feature delivery, backlog prioritization, sprint execution, and release coordination for a B2B analytics platform supporting 1,000+ clients and generating 100K+ analytical reports daily. Supported the rollout of Nielsen’s Big Data + Panel Local TV Ratings solution across U.S. markets by coordinating activities across Engineering, QA, Analytics, Methodology, and Business teams. Facilitated Agile ceremonies for a 15+ member cross-functional team, including sprint planning, backlog refinement, release tracking, dependency management, and stakeholder communication. Partnered with QA and business stakeholders to execute UAT, manage defect triage, validate requirements, and improve release quality, contributing to a 30% reduction in post-launch defects. Defined and monitored KPIs including adoption, engagement, retention, report usage, and operational performance using dashboards and analytics to drive roadmap prioritization and product improvements. Supported initiatives that improved data availability timelines and release efficiency, contributing to faster delivery of audience measurement insights to customers. Collaborated with stakeholders to conduct requirement walkthroughs, clarify scope, assess delivery impacts, and maintain traceability from requirements through validation and release. Created and refined user stories, acceptance criteria, and functional requirements in partnership with business stakeholders and engineering teams, ensuring clear delivery expectations and successful sprint execution. Leveraged generative AI tools to accelerate requirement analysis, draft user stories, generate meeting summaries, and improve documentation efficiency across product delivery activities. Used AI-assisted approaches for acceptance criteria generation, knowledge retrieval, and preliminary test scenario creation, validating all outputs for accuracy and business applicability prior to adoption.
Sapiens
May 20231 yr 2 mosJun 2024

Bengaluru, Karnataka, India

MBVS (Mercedes Benz Germany) Thoroughly understood the Business Requirement for the Document, including gathering detailed information about the document's purpose, content, and target audience. • Designed the Document Template based on business requirements, serving as a blueprint for the final document structure. It included placeholders for dynamic data and other elements that needed to be filled in later during automation. • Worked on the Accounting and Claim Module to eliminate possible flaws in the design. • Mentored a team and assisted in the implementation of documents with different scenarios and functionalities, such as Policy, Claim, Accounting, and Interface Generated Reports.
Sapiens
Apr 20232 mosMay 2023

Bengaluru, Karnataka, India

IFFCO-TOKIO(Indian Farmers Fertiliser Cooperative Limited • Gained hands-on experience in various insurance processes, including policy issuance, underwriting, and claims handling. • Assisted senior consultants in preparing reports and presentations for clients, aiding in decision-making processes. • Determined and executed product strategy, roadmap, and requirements by closely working with customers, internal product teams, engineering, and the senior management team.
Sapiens
Jan 20221 yr 3 mosMar 2023

Bangalore Urban, Karnataka, India

ABSA, South Africa • Conducted in-depth analysis of business requirements, performing gap analysis with the application, and identifying effective solutions. • Led a project team for Product Implementation, effectively managing project work and maintaining schedules. • Documented and updated requirements to align with solutions over the project lifecycle. • Acted as a liaison between Customer Business users and the project development and testing team. • Configured Business rules, calculations, and formulas for the product implementation of an enterprise application, designing and executing test cases to meet user expectations.

Shagun’s AI Stack

Glean
Glean

Education

Guru Nanak Dev University, Amritsar

Master of Computer Applications, Computer Science

Guru Nanak Dev University, Amritsar

20193 yrs2022
Baring Union Christian College

Bachelor of Computer Applications

Baring Union Christian College

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Headline

Product Owner | Product Manager | B2B SaaS | Analytics | Agile | SAFe POPM | Roadmapping | SQL | Enterprise Products

About

I help enterprise teams turn complex business problems into scalable product solutions — from defining the roadmap to shipping the release. With 4.5+ years across B2B SaaS, big data analytics, and P&C insurance, I've worked at the intersection of product strategy, Agile delivery, and stakeholder alignment. Currently at Nielsen, I own the product backlog and roadmap for a TV ratings and analytics platform that serves 1,000+ enterprise clients and generates 100K+ analytical reports daily. Some things I've driven in my career: Proposed and championed a new feature based on client feedback that was approved, roadmapped, and successfully adopted by enterprise clients Contributed to a 30% reduction in post-launch defects through structured UAT and defect triage Coordinated delivery across 5+ cross-functional teams including Engineering, QA, Analytics, and Business Managed product delivery across 6+ large APAC enterprise clients at Sapiens Technologies I'm SAFe® POPM certified, comfortable with SQL, Power BI, and Snowflake for product analytics, and experienced working in fast-paced Agile environments with 15+ member cross-functional teams.

Location

Bengaluru

AI stack

Glean

Work experience

Product Manager 1 at Nielsen, Jul 2024 - Present · 2 yrs 2 mos, Bengaluru, • Identified and validated high-impact problems through stakeholder research and A/B testing, increasing feature adoption by 20%. • Led Agile ceremonies (sprint planning, backlog grooming, retrospectives) for cross-functional teams of teams of 20+ members, improving sprint velocity by 15%. •Authored detailed user stories that streamlined development, reducing feature delivery time by 2 weeks per sprint. •Drove collaboration with Engineering, ensuring 95%+ on-time delivery of cost-effective solutions while reducing development bottlenecks by 20%. • Managed and prioritized backlogs in alignment with evolving business needs, boosting roadmap execution efficiency. •Prepared project updates, risk reports, and release plans, contributing to a 30% reduction in deployment issues and ensuring smooth product launches. • Developed feature descriptions and training documentation, leading to a 35% improvement in user onboarding efficiency and a 20% decrease in support tickets.

Product Owner at Nielsen, Jul 2024 - Present · 2 yrs 2 mos, Managed feature delivery, backlog prioritization, sprint execution, and release coordination for a B2B analytics platform supporting 1,000+ clients and generating 100K+ analytical reports daily. Supported the rollout of Nielsen’s Big Data + Panel Local TV Ratings solution across U.S. markets by coordinating activities across Engineering, QA, Analytics, Methodology, and Business teams. Facilitated Agile ceremonies for a 15+ member cross-functional team, including sprint planning, backlog refinement, release tracking, dependency management, and stakeholder communication. Partnered with QA and business stakeholders to execute UAT, manage defect triage, validate requirements, and improve release quality, contributing to a 30% reduction in post-launch defects. Defined and monitored KPIs including adoption, engagement, retention, report usage, and operational performance using dashboards and analytics to drive roadmap prioritization and product improvements. Supported initiatives that improved data availability timelines and release efficiency, contributing to faster delivery of audience measurement insights to customers. Collaborated with stakeholders to conduct requirement walkthroughs, clarify scope, assess delivery impacts, and maintain traceability from requirements through validation and release. Created and refined user stories, acceptance criteria, and functional requirements in partnership with business stakeholders and engineering teams, ensuring clear delivery expectations and successful sprint execution. Leveraged generative AI tools to accelerate requirement analysis, draft user stories, generate meeting summaries, and improve documentation efficiency across product delivery activities. Used AI-assisted approaches for acceptance criteria generation, knowledge retrieval, and preliminary test scenario creation, validating all outputs for accuracy and business applicability prior to adoption.

Business Consultant at Sapiens, May 2023 - Jun 2024 · 1 yr 2 mos, Bengaluru, Karnataka, India, MBVS (Mercedes Benz Germany) Thoroughly understood the Business Requirement for the Document, including gathering detailed information about the document's purpose, content, and target audience. • Designed the Document Template based on business requirements, serving as a blueprint for the final document structure. It included placeholders for dynamic data and other elements that needed to be filled in later during automation. • Worked on the Accounting and Claim Module to eliminate possible flaws in the design. • Mentored a team and assisted in the implementation of documents with different scenarios and functionalities, such as Policy, Claim, Accounting, and Interface Generated Reports.

Associate Consultant at Sapiens, Apr 2023 - May 2023 · 2 mos, Bengaluru, Karnataka, India, IFFCO-TOKIO(Indian Farmers Fertiliser Cooperative Limited • Gained hands-on experience in various insurance processes, including policy issuance, underwriting, and claims handling. • Assisted senior consultants in preparing reports and presentations for clients, aiding in decision-making processes. • Determined and executed product strategy, roadmap, and requirements by closely working with customers, internal product teams, engineering, and the senior management team.

Implementation Engineer at Sapiens, Jan 2022 - Mar 2023 · 1 yr 3 mos, Bangalore Urban, Karnataka, India, ABSA, South Africa • Conducted in-depth analysis of business requirements, performing gap analysis with the application, and identifying effective solutions. • Led a project team for Product Implementation, effectively managing project work and maintaining schedules. • Documented and updated requirements to align with solutions over the project lifecycle. • Acted as a liaison between Customer Business users and the project development and testing team. • Configured Business rules, calculations, and formulas for the product implementation of an enterprise application, designing and executing test cases to meet user expectations.

Education

Master of Computer Applications, Computer Science, Guru Nanak Dev University, Amritsar

Bachelor of Computer Applications, Baring Union Christian College