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Shabuddin Magadi

Deputy Manager

Hyderabad

5+ years of work experience

Kotak Mahindra Bank
Jan 20233 yrs 6 mosPresent

Hyderabad, Telangana, India

Manage customer relationships, address queries, and resolve concerns related to loan servi * Process loan applications, verify documentation, and ensure compliance * Collaborate with internal teams for seamless loan processing
Tech Mahindra
Aug 20225 mosDec 2022

Chennai, Tamil Nadu, India

* Handled customer inquiries via phone in regional languages for Flipkart * Provided product information, addressed concerns, and resolved issues * Ensured timely resolutions, maintaining high customer satisfaction
TP
Jun 20211 yr 2 mosJul 2022

Hyderabad, Telangana, India

* Handled customer inquiries via phone in regional languages for Flipkart * Provided product information, addressed concerns, and resolved issues * Ensured timely resolutions, maintaining high customer satisfaction

Education

Business Administration and Management, General

Vijay Nagar sri krishna devaraya bellary University

20173 yrs2020

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Shabuddin Magadi on Tal

Headline

Deputy Manager

Location

Hyderabad

Work experience

Customer Support Deputy Manager at Kotak Mahindra Bank, Jan 2023 - Present · 3 yrs 6 mos, Hyderabad, Telangana, India, Manage customer relationships, address queries, and resolve concerns related to loan servi * Process loan applications, verify documentation, and ensure compliance * Collaborate with internal teams for seamless loan processing

Customer Support Associate at Tech Mahindra, Aug 2022 - Dec 2022 · 5 mos, Chennai, Tamil Nadu, India, * Handled customer inquiries via phone in regional languages for Flipkart * Provided product information, addressed concerns, and resolved issues * Ensured timely resolutions, maintaining high customer satisfaction

Customer Support Associate at TP, Jun 2021 - Jul 2022 · 1 yr 2 mos, Hyderabad, Telangana, India, * Handled customer inquiries via phone in regional languages for Flipkart * Provided product information, addressed concerns, and resolved issues * Ensured timely resolutions, maintaining high customer satisfaction

Education

Business Administration and Management, General, Vijay Nagar sri krishna devaraya bellary University

Shabuddin Magadi - Customer Support Deputy Manager in Hyderabad | Tal