Headline

Data Analyst | SQL | MySQL | Cloud Platforms | Business Intelligence & Operations | Data Visualization & Dashboards | GenAI-Certified (Meta) | Data-Driven Decision Making

About

Analysed 100,000+ e-commerce records, identified the top 10 revenue-driving categories, and flagged a 23% drop in ratings tied to delivery delays - all before landing my first full-time role. I'm a Data Analyst with hands-on experience in SQL, MySQL, Python (Pandas, NumPy), Excel, and dashboard reporting. My work spans exploratory data analysis, KPI extraction, data modelling, and translating messy datasets into clear business decisions. Beyond analytics, I bring a cross-functional edge I've worked with ITSM concepts like incident management and SOP adherence, built full-stack data pipelines, and applied root cause analysis to surface operational bottlenecks. I'm also Meta-Certified in Generative AI for Data Analytics, which means I understand where AI fits into the modern data workflow. What I bring to a team:- Clean, query-ready thinking; SQL, joins, subqueries, stored procedures; Visual storytelling - Excel dashboards, pivot tables, EDA reports; Operational awareness - IT service management, runbooks, ticket analysis; Cloud fundamentals - IaaS/PaaS/SaaS, cloud-based analytics platforms I'm currently pursuing my MCA at Guru Nanak Dev University while actively building real-world projects that mirror industry challenges. Open to Data Analyst, Business Analyst, or IT Operations roles where data drives decisions.

Location

Amritsar

Work experience

Operations Facilitator at MyCaptain, Jun 2022 - Aug 2022 · 3 mos, Managed end-to-end batch operations, built performance trackers, resolved learner queries within SLAs, and ensured accurate reporting in a cross-functional environment.

Marketing Intern at TechEra knowledge and careers Pvt Ltd, Jan 2022 - Feb 2022 · 2 mos

Campus Ambassador at PsychEDD, Sep 2021 - Jan 2022 · 5 mos

Campus Ambassador at MyCaptain, Apr 2021 - May 2021 · 2 mos

Campus Ambassador at Socially Souled, Mar 2021 - Mar 2021 · 1 mo

Education

Master of Computer Applications - MCA, Computer Science, Guru Nanak Dev University, Amritsar

Bachelors of Computer Applications - BCA, Computer Science, Guru Nanak Dev University, Amritsar

Public links

github: https://github.com/Sehajnoor8