Headline

Assistant Manager-Customer Service Training|Ex Inflight Manager|Indigo /Akasa Air

About

Experienced customer service professional with a strong background in aviation and team training. I have worked as a Lead Cabin Crew, Inflight Manager, and Customer Service Associate, where I developed strong leadership and problem-solving skills. I am confident in handling customers, managing situations smoothly, and maintaining high service standards. My goal is to continue building my career in more customer-focused roles.

Location

Gurugram

Work experience

Assiatant Manager-Customer Service Training at Akasa Air, Jul 2024 - Present · 2 yrs, Gurugram, Haryana, India

Inflight Manager at Akasa Air, Jul 2022 - Jun 2024 · 2 yrs, Gurugram, Haryana, India

Lead Cabin Crew at IndiGo (InterGlobe Aviation Ltd), Jul 2014 - Jun 2022 · 8 yrs, Lead Cabin Crew

Customer Service Associate at WNS, Jun 2013 - Jun 2014 · 1 yr 1 mo, Mumbai, Maharashtra, India

Customer Service Associate at Sitel India Limited,Mumbai, Jun 2011 - Feb 2012 · 9 mos, Mumbai, Maharashtra, India

Education

Bachelor of Commerce - BCom, Accounting, University of Mumbai