---
title: "Sayantani Mukherjee - Service Designer in Chennai | Tal"
description: "Meet Sayantani Mukherjee, Service Designer@Amura.ai (Prev Urban Company, Tata Elxsi) based in Chennai. AI stack includes claude, deepseek, and gemini. Explore public work links including sayantanimukherjee167.space."
image: "https://tal.club/meet/sayantani-mukherjee/share-image"
---

# Sayantani Mukherjee on Tal

## Headline

Service Designer@Amura\.ai \(Prev Urban Company, Tata Elxsi\)

## About

Hi\! I’m a Service Designer at Amura Health, with previous stints at Urban Company and Tata Elxsi\. I hold a B\.Des in Human\-Centered Design from Srishti Institute of Art, Design and Technology\. I work at the intersection of UX, design research, and systems thinking, designing scalable service experiences in digital healthcare\. I enjoy breaking down complex journeys, identifying friction points, and co\-creating solutions that are not just functional — but human\. Curious by nature, I thrive on experimentation, iteration, and continuous learning\. Whether I’m mapping a multi\-touchpoint journey or running a user interview, I’m always asking: how can this be better? When I’m not designing, I’m either hunting down new music \(human Shazam alert 🎶\) or relishing my mom’s home\-cooked food — my ultimate comfort zone\. Let’s connect if you’re into design, healthcare, or just great playlists\!

## Location

Chennai

## AI stack

claude

deepseek

gemini

grok

notebooklm

perplexity

## Work experience

Service Designer at Amura Health, Apr 2025 \- Present · 1 yr 6 mos, Chennai, Tamil Nadu, India

User Researcher at Urban Company, Aug 2024 \- Mar 2025 · 8 mos, Conducted primary and secondary research across multiple service categories, uncovering user needs and product gaps\. Led 15\+ in\-home visits to identify real\-world usage challenges and installation issues for smart home products\. Ran rapid usability testing to enable same\-day design decisions and iterations\. Analysed 200\+ research sources to surface trends and inform product and design strategies\. Synthesised insights from 500\+ customer queries \(Amazon, Flipkart, YouTube, helpline data\) to pinpoint recurring pain points and improve content clarity\. Collaborated with cross\-functional teams to translate research into actionable product and design improvements\.

Design Researcher at Tata Elxsi, Jun 2023 \- Jul 2024 · 1 yr 2 mos, Bengaluru, Karnataka, India

Design Researcher at Tata Elxsi, Jun 2022 \- Nov 2022 · 5 mo, Bengaluru, Karnataka, India, \- Responsible for conducting detailed secondary research, competitive benchmarking \- Planning workshops and conducting them along with the team \- Analysing the data and gaining insights \- Creating the final deliverable along with the team

## Education

Bachelor of Design, Human Centered Design, Srishti Manipal Institute of Art, Design and Technology

Biology/Biological Sciences, General, Narayana Junior College \- India

## Public links

- sayantanimukherjee167\.space: https://www\.sayantanimukherjee167\.space/

[View the original profile](https://tal.club/meet/sayantani-mukherjee)

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