Headline

ServiceNow AI Architect | Principal Engineer | GenAI · Agentic AI · LLMs · MCP · Predictive Intelligence · Java

About

Principal Engineer with 12+ years in enterprise software and 3+ years delivering AI-powered solutions with measurable business impact. Former ServiceNow product engineer who built platform features shipped to customers globally. Delivered a GenAI virtual agent saving projected $8M+ over three years. Currently architecting Saviynt’s first commercially paid ServiceNow app, a self-healing IGA Health Dashboard, and an Agentic AI bot powered by MCP and LLMs. Deep expertise across ITSM, CMDB/CSDM, HAM/SAM, Virtual Agent, Predictive Intelligence, Flow Designer, Integration Hub, and CI/CD governance on ServiceNow.

Location

Greater Bengaluru Area

AI stack

kiro

langchain

langsmith

Work experience

Principal Software Engineer at Saviynt, Jun 2025 - Present · 1 yr 5 mos, Bengaluru, Karnataka, India

Senior Lead Software Engineer II at John Deere, Jun 2023 - May 2025 · 2 yrs, Bengaluru, Karnataka, India

Senior Software Engineer at ServiceNow, Sep 2018 - Jun 2023 · 4 yrs 10 mos, Hyderabad, Telangana, India

Application Developer II at Oracle, Jul 2017 - Sep 2018 · 1 yr 3 mos, Greater Hyderabad Area

Senior Software Engineer at Mindtree, Jan 2017 - Jul 2017 · 7 mos, Bengaluru

Systems Engineer at Tata Consultancy Service, Sep 2014 - Jan 2017 · 2 y 4 mo, Chennai

Education

Bachelor of Technology - BTech, Computer Science & Engineering, Chhatrapati Shahu Ji Maharaj University