Headline

Product Manager @UrbanPro | Growth | B2C Marketplace | B2B SaaS | Ex- PwC | AI Product Management

About

Product Manager with experience building and scaling products in fast-paced startup environments. Currently working at UrbanPro, focused on improving marketplace experiences across onboarding, growth, monetization, and user journeys. Started my career as a Business Analyst, which helped me build a strong foundation in problem-solving, stakeholder management, and data-driven thinking. Over the last few years, I’ve worked closely with cross-functional teams to ship products, optimize workflows, and improve user experiences across B2C and SaaS ecosystems. My work typically involves: • Product strategy & execution • Marketplace and growth experimentation • User research & funnel optimization • Roadmapping & prioritization • Analytics-driven decision making • Cross-functional collaboration with tech, growth & operations teams I enjoy simplifying complex problems, understanding user behavior, and building products people actually find useful.

Location

Bengaluru

AI stack

claude

elevenlabs

gemini

lovable

notion

perplexity

Work experience

Product Manager at UrbanPro.com, Jan 2026 - Present · 8 mos, Bengaluru, Karnataka, India, Own Growth, Marketplace, and Platform initiatives for UrbanPro’s two-sided tutoring marketplace, driving product strategy across tutor onboarding, learner acquisition, payments, customer experience, and experimentation. • Increased Revenue/Tutor by 14% Day-1 and 9% Day-7 by redesigning certification-led onboarding with guided training, assessment, and subscription incentives; scaled the experience from 10% → 100%. • Improved demo booking conversion by 12% through 12+ A/B experiments across onboarding, pricing, subscriptions, and learner journeys, using experiment results to prioritize and scale winning experiences. • Scaled Offline Classes to 2,000+ tutors, building scheduling, attendance, payments, payouts, and verification workflows; achieved 90%+ attendance capture and 95% automated payout success. • Increased opportunity coverage from 65% → 90% by implementing Exotel Auto Dialer, lifting agent productivity 3.3× (70–80 → 250+ calls/day); separately reduced manual QA effort 70% through an AI-powered sales quality platform. • Improved Tutor & Learner CSAT/NPS by establishing a Voice of Customer loop across 100+ learner/tutor interviews and Customer Support insights, translating recurring pain points into product improvements. • Strengthened booking and tutor-matching reliability by identifying a production mapping issue affecting 521 pin codes, alongside critical communication and booking failures, before wider rollout. • Reduced release cycle from 4 → 3 weeks (25%) through structured planning, sprint governance, and cross-functional execution, enabling faster experimentation and smoother releases. • Led 20+ strategic initiatives across Growth, Marketplace, Payments, Platform, and AI, authoring 25+ PRDs and coordinating execution across Engineering, Design, QA, Sales, and Operations.

Associate Product Manager at Sankhyank Officials, Mar 2023 - Dec 2025 · 2 yrs 10 mos, Remote, • Worked across product execution, workflows, and CRM experiences in a fast-paced startup environment • Contributed to onboarding, lead management, automation, and user engagement initiatives • Collaborated closely with leadership, engineering, and operations teams to build and scale internal product systems • Used product analytics and user feedback to improve workflows, adoption, and overall user experience

Associate [ Buisness Analyst ] at PwC, Aug 2022 - Feb 2023 · 7 mos, • Worked on business analysis, documentation, and workflow improvement initiatives for enterprise clients • Collaborated with cross-functional teams across data migration, process mapping, and UAT activities • Supported requirement gathering, reporting, and operational coordination in structured enterprise environments

Associate at PwC, Mar 2022 - Aug 2022 · 6 mos, • Supported product and business teams across feature execution, documentation, and sprint coordination • Assisted with user research, competitor analysis, wireframing, and backlog management activities • Worked with cross-functional teams to improve product workflows and user experience

Education

Product management Fellow, Nextleap

Bachelor of Engineering - BE, Computer Science, Shri ramdeobaba college of engineering and management