---
title: "SAURABH SINGH - Digital Product Manager in Mumbai | Tal"
description: "Meet SAURABH SINGH, Digital Product Manager @ Motilal Oswal | Driving Digital Campaigns and User Engagement based in Mumbai. AI stack includes cursor and claudecode."
image: "https://tal.club/meet/saurabh-singh-8/share-image"
---

# SAURABH SINGH on Tal

## Headline

Digital Product Manager @ Motilal Oswal \| Driving Digital Campaigns and User Engagement

## About

I am a Digital Product & Growth Leader with 7\+ years of experience building, scaling, and optimizing digital products that drive customer acquisition, engagement, retention, and revenue growth\. Throughout my career, I have led end\-to\-end product lifecycles—from product strategy, roadmap planning, and requirement gathering to execution, experimentation, analytics, and continuous optimization\. I enjoy solving complex business problems by combining product thinking, customer insights, and data\-driven decision\-making\. My expertise spans Product Management, Digital Growth, Customer Lifecycle Management, Personalization, Martech, and Performance Marketing\. I have successfully partnered with engineering, UX, marketing, sales, compliance, analytics, and leadership teams to launch customer\-centric digital experiences and improve business outcomes\. Key areas of expertise include: • Product Strategy & Roadmap Planning • Digital Product Development \(Web & Mobile\) • Growth Product Management • Customer Acquisition & Conversion Optimization • Customer Journey Mapping & Funnel Optimization • Customer Lifecycle Management \(Activation, Engagement & Retention\) • Personalization & Customer Data Platforms \(CDP\) • RFM Segmentation & Behavioral Analytics • A/B Testing & Experimentation • Agile Product Management \(Jira\) • Stakeholder & Cross\-functional Leadership I have hands\-on experience with platforms including CleverTap, Netcore, Mixpanel, Customer Data Platforms \(CDPs\), Google Analytics, and campaign automation tools, enabling me to create intelligent customer segments, personalized experiences, and lifecycle campaigns that improve conversion and retention\. Some of the outcomes I've delivered include: • Scaled digital mutual fund sales from ₹20 Cr/month to over ₹400 Cr/month • Increased product penetration through cross\-sell and upsell journeys • Built personalization frameworks using CDPs and behavioral segmentation • Designed high\-performing activation, drop\-off recovery, and retention campaigns • Launched digital\-first investment products and customer journeys • Collaborated with cross\-functional teams to deliver products that balanced customer experience, business goals, and regulatory requirements I am passionate about building products that customers love and businesses value\. My focus is on leveraging technology, analytics, AI\-driven personalization, and experimentation to create seamless digital experiences that accelerate growth and deliver measurable impact\.

## Location

Mumbai

## AI stack

cursor

claudecode

## Work experience

Digital Product Manager at Motilal Oswal Asset Management Company Ltd\., Aug 2022 \- Present · 4 yrs 1 mo, Mumbai, Maharashtra, India, Currently serving as a Digital Mutual Fund Manager, leveraging both app and web platforms to drive mutual fund sales and SIP growth for the company\. Responsible for strategizing and executing digital campaigns with advanced martech solutions such as CleverTap and Netcore, optimizing user engagement and boosting overall sales performance\.Key achievements include managing the development and enhancement of mutual fund app and web interfaces, ensuring a seamless investment experience for customers\. Successfully launched DigiConnect, an innovative platform empowering distributors with AMC marketing materials and resources, enhancing distributor marketing effectiveness\.Demonstrated expertise as a data\-driven manager, utilizing campaign spend analysis and revenue generation trackers to maximize ROI and ensure effective targeting for all marketing activities\.

Product Manager at Motilal Oswal Financial Services Ltd, Aug 2022 \- Present · 4 yrs 1 mo, Documented user stories, specifications, and product features into a detailed work order to communicate across teams, and build mandatory requirements\. Managed and optimized the end\-to\-end MarTech stack, including CleverTap, Mixpanel, Netcore/Zoho, and Notify Visitor, ensuring seamless integration across web and app platforms\. Led targeted campaigns and Performance Max strategies to increase SIP inflows from Rs 200 Cr to Rs 600 Cr per month via digital channels\.

Assistant Manager\- Products & Operations at CrossTower India, Aug 2021 \- Jul 2022 · 1 yr, Gurugram, Haryana, India, \- Launched Web & mobile app for easy buying and selling of crypto's \- Launched plan in acquiring first 50k users in 1 month of the launch \- Defined the De\-fi products with operational availability which helped investor to earn returns on ideal crypto \- Provided support on operations & support function resulting in positive NPS score\.

Assistant Product Manager at CrossTower India, Aug 2021 \- Jun 2022 · 11 mos, Supported identification of big category innovation from concept to consumer\. Helped PM in building the retail portal for facilitating crypto transactions\. Captured new customers by optimizing business strategies and launching products to diversify offerings\. Oversaw preparation of marketing copy, images, videos, emails and other collateral\. Increased onboarding of new customers by 30% through new onboarding flows\.

Assistant Product Manager at Paytm Money, May 2021 \- Aug 2021 · 4 mos, Bangalore Urban, Karnataka, India, Developed Operations tools, including product data sheets, System Error for issues identification\. Considered customer preferences while developing features roadmap\.

Product Operations at ClearTax India, Jan 2020 \- May 2021 · 1 yr 5 mos, Bengaluru, Karnataka, \- Assisted Product Managers with the Development and Execution of Consumer app\. \- Defined the Paperless KYC and Mandate Process which resulted in minimization of TAT by 2 days\. \- Assisted tech team in developing metrics, tools, and processes to optimize operations workflow\. \- Provide support on function and usage of products and resolve product performance issues, resulting in 10% increase in orders

Operations Team Lead at ClearTax India, Sep 2017 \- Jan 2020 · 2 yrs 5 mos, Bengaluru Area, India, \- Set up the entire Ops Structure from scratch\. \- Responsible for Product changes according to Customer demands\. \- Devised OMS backend flow for the web and app\. \- Scaled the AUM by 50% resulting in a profitability of 20%\. \- Improved complex operational processes, perform effective escalation management and provide “quick fix” solutions,

## Education

Master of Business Administration \- MBA, Marketting, SVKM's Narsee Monjee Institute of Management Studies \(NMIMS\)

Bachelor of Technology, Electrical and Electronics Engineering, SRM IST Chennai

[View the original profile](https://tal.club/meet/saurabh-singh-8)

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