Senior Product Designer | Enterprise SaaS, Complex Workflows, Design Systems | RingCentral · Previously Postman, ServiceNow

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India


Bengaluru, Karnataka, India

Greater Bengaluru Area

Bengaluru, Karnataka, India






Bachelor of Technology (B.Tech.), Civil Engineering
National Institute of Technology Karnataka
High School, High school
Kenndriya Vidyalay INS Shivaji Lonavla, Pune, Mahrastra
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I’m a Senior Product Designer with 11 years of experience across enterprise software, developer tools and mobile products, including RingCentral, Postman and ServiceNow. I specialise in simplifying complex workflows and connecting user needs with product direction. Alongside hands-on design, I contribute to hiring, lead design critiques and run AI-assisted workflow workshops. I enjoy making sense of ambiguous problems and helping teams turn them into clear, practical decisions. Outside work, you’ll find me sketching, scuba diving or freediving. Portfolio: jayksaurabh.com
Bengaluru
claude
codex
replit
ChatGPT
Figma Make
Senior Product Designer IV at RingCentral, Aug 2024 - Present · 2 yrs 3 mos, Bengaluru, Karnataka, India, Designing enterprise communication experiences across mobile, desktop and admin platforms. • Led end-to-end design for Push-to-Talk, aligning frontline needs with product direction. • Designed spam controls to address customer frustration and support future expansion. • Designed licensing workflows supporting Call Queue Booster’s transition to a paid offering. • Improved call monitoring and management across desktop and mobile.• Ran India design critiques and AI-assisted prototyping workshops.
Senior Product Designer at ServiceNow, Dec 2023 - May 2024 · 6 mos, Bengaluru, Karnataka, India, - Managed dependencies and coordinated with multiple business units, resulting in increase in cross-functional efficiency. - Improved calendar components based on user feedback and business needs, leading to a 15% increase in user retention.
Product Designer II at Postman, Apr 2023 - Nov 2023 · 8 mos, • Simplified Postman’s interface, reducing feature overload while preserving core capabilities. • Addressed usability issues through experiments informed by GitHub feedback and community insights. • Contributed to hiring as the team grew from 2 to 13.
Product Designer at Postman, Jun 2019 - Mar 2023 · 3 yrs 10 mos, Bengaluru, Karnataka, India, • Expanded design-system adoption through audits and collaboration with engineers. • Established design tokens and an icon library to improve consistency, accessibility and reuse. • Redesigned navigation to support Postman’s expansion from desktop to web.
UI UX Designer at DXFactor, Apr 2019 - Apr 2019 · 1 mo, Greater Bengaluru Area
UI UX Designer at Azuga, Inc., Nov 2016 - Apr 2019 · 2 yrs 6 mos, Bengaluru, Karnataka, India, - Directed the design of a Billing portal, resulting in savings of $10,000/month for the company by eliminating the need for an external billing application. - Conceptualised and designed fleet and driver management features to enhance user engagement and satisfaction.
Bachelor of Technology (B.Tech.), Civil Engineering, National Institute of Technology Karnataka
High School, High school, Kenndriya Vidyalay INS Shivaji Lonavla, Pune, Mahrastra
jayksaurabh.com: https://jayksaurabh.com/
dribbble.com: https://dribbble.com/jayksaurabh