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Saurabh Gajula

Product @ Zepto | IIT Bombay

Hyderabad

9+ years of work experience

Zepto
Nov 20242 yrsPresent

Bengaluru, Karnataka, India

As a Senior PM at Zepto, I build consumer experiences where conversion, trust, and speed have to work seamlessly together. I’ve led event-led discovery and engagement systems for 5M+ DAU, and work closely with brands on creative commerce + retention loops that blend entertainment with transactions. I own personalization across cohorts—optimizing discovery, session depth, checkout, and conversion at scale. I’ve also led 0→1 journeys like Café and Pharmacy, spanning both high-frequency and high-trust use cases.
Apollo 24|7
Nov 202311 mosSep 2024

Hyderabad, Telangana, India

OMNICHANNEL GROWTH - Grew e-pharmacy business via omnichannel initiatives. Eg, loyalty program benefits, store locator, store pickup models and app based solutions for in-store user problems.
Apollo 24|7
Apr 20237 mosOct 2023

Hyderabad, Telangana, India

CUSTOMER RETENTION • Planned & executed product roadmap by managing teams across 8 functions • Implemented changes across journey to improve revenue from reorder functionalities by 25 percent
Apollo 24|7
Apr 20212 yrsMar 2023

Hyderabad, Telangana, India

CHECKOUT & TRACKING EXPERIENCE • Responsible for rollout of the new checkout experience on Apollo 247 app to reduce the cart abandonment rate by 3 percent • Created and implemented roadmap to improve conversion for multiple user personas by collaborating with 5+ product and engineering teams. • Revamped the post-order tracking experience on app by making UX as well as functionality improvements to reduce customer escalations around tracking and improve re-order rate
Larsen & Toubro Infotech Ltd (LTI)
Jul 20182 yrsJun 2020

Mumbai, Maharashtra, India

• Core member of Mobility Practice division, responsible for providing advisory and digital innovation roadmap for client engagements in collaboration with subject matter experts, consultants, solution architects and creative teams • Created an extensive Mobility applications Maturity model as a long-form questionnaire with AIML, ARVR, Security, Touchless apps etc as the primary tenets; created Digital life cycles and User journeys for different users within an application • Participated in Digital events and meeting to create various POVs, Whitepapers, case studies in the Digital space and worked with both Internal and External marketing teams in solidifying key thoughts for the market • Worked closely with account heads in preparing capability decks and RFP & RFI response decks for several clients • Planned and supervised an internship for 11 MBA interns for 7 days; managed the work distribution, collection & quality check
Harvard Project for Asian and International Relations (HPAIR)
Feb 20181 moFeb 2018

Boston, USA

Feb 20162 yrs 5 mosJun 2018

Mumbai Metropolitan Region

▪ Selected for two consecutive years as a mentor by a peer-review process ▪ Guided and assisted 7 mentees in departmental, academic and other matters

Saurabh’s AI Stack

Goose
Goose
Ideogram
Ideogram
Wispr Flow
Wispr Flow

Education

Indian Institute of Technology, Bombay

Bachelor of Technology - BTech, Aerospace Engineering

Indian Institute of Technology, Bombay

20144 yrs2018

Intermediate, State Board, MPC

Ramaiah IIT Study Circle

20122 yrs2014

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Headline

Product @ Zepto | IIT Bombay

About

Hi! I am Saurabh Gajula. I am super bullish on this decade’s growth story of India, so much so that I rejected an M7 flagship MBA admit to stay and build in India. Right now, I am building consumer products at Zepto and have scaled Zepto Cafe to 3x in 4 months and launched Zepto Pharmacy product from revenue of 0 to 6.7 cr per month. I've previously worked as a Senior Product Manager with Apollo 24|7, India’s fastest-growing healthcare startup & a subsidiary of the healthcare group - Apollo Hospitals. Being one of the core members of the team to take Apollo 24|7 's medicine delivery business from 'zero' to 'one' to 'ten' stage. I have experience building and improving products in e-commerce, logistics, supply chain, and hyperlocal. Before Apollo, I worked for two years as an associate consultant at L&T Infotech in their Digital Experience practice. I am an avid football and basketball fan. In my free time, you'll find me at the court/ turf or rooting for the Lakers. Happy to connect!

Location

Hyderabad

AI stack

Goose

Ideogram

Wispr Flow

Work experience

Senior Product Manager at Zepto, Nov 2024 - Present · 2 yrs, Bengaluru, Karnataka, India, As a Senior PM at Zepto, I build consumer experiences where conversion, trust, and speed have to work seamlessly together. I’ve led event-led discovery and engagement systems for 5M+ DAU, and work closely with brands on creative commerce + retention loops that blend entertainment with transactions. I own personalization across cohorts—optimizing discovery, session depth, checkout, and conversion at scale. I’ve also led 0→1 journeys like Café and Pharmacy, spanning both high-frequency and high-trust use cases.

Senior Product Manager at Apollo 24|7, Nov 2023 - Sep 2024 · 11 mos, Hyderabad, Telangana, India, OMNICHANNEL GROWTH - Grew e-pharmacy business via omnichannel initiatives. Eg, loyalty program benefits, store locator, store pickup models and app based solutions for in-store user problems.

Senior Product Manager at Apollo 24|7, Apr 2023 - Oct 2023 · 7 mos, Hyderabad, Telangana, India, CUSTOMER RETENTION • Planned & executed product roadmap by managing teams across 8 functions • Implemented changes across journey to improve revenue from reorder functionalities by 25 percent

Product Manager at Apollo 24|7, Apr 2021 - Mar 2023 · 2 yrs, Hyderabad, Telangana, India, CHECKOUT & TRACKING EXPERIENCE • Responsible for rollout of the new checkout experience on Apollo 247 app to reduce the cart abandonment rate by 3 percent • Created and implemented roadmap to improve conversion for multiple user personas by collaborating with 5+ product and engineering teams. • Revamped the post-order tracking experience on app by making UX as well as functionality improvements to reduce customer escalations around tracking and improve re-order rate

Associate Consultant | Digital transformation at Larsen & Toubro Infotech Ltd (LTI), Jul 2018 - Jun 2020 · 2 yrs, Mumbai, Maharashtra, India, • Core member of Mobility Practice division, responsible for providing advisory and digital innovation roadmap for client engagements in collaboration with subject matter experts, consultants, solution architects and creative teams • Created an extensive Mobility applications Maturity model as a long-form questionnaire with AIML, ARVR, Security, Touchless apps etc as the primary tenets; created Digital life cycles and User journeys for different users within an application • Participated in Digital events and meeting to create various POVs, Whitepapers, case studies in the Digital space and worked with both Internal and External marketing teams in solidifying key thoughts for the market • Worked closely with account heads in preparing capability decks and RFP & RFI response decks for several clients • Planned and supervised an internship for 11 MBA interns for 7 days; managed the work distribution, collection & quality check

International Delegate at Harvard Project for Asian and International Relations (HPAIR), Feb 2018 - Feb 2018 · 1 mo, Boston, USA

Academic Mentor at Department Academic Mentorship Program, Aerospace Eng. Dept, Feb 2016 - Jun 2018 · 2 yrs 5 mos, Mumbai Metropolitan Region, ▪ Selected for two consecutive years as a mentor by a peer-review process ▪ Guided and assisted 7 mentees in departmental, academic and other matters

Education

Bachelor of Technology - BTech, Aerospace Engineering, Indian Institute of Technology, Bombay

Intermediate, State Board, MPC, Ramaiah IIT Study Circle